Apple Watch Airtime Plan Error

[G__]

When setting up the mobile service for Apple Watch via the Watch app on iPhone, I log in and am prompted by O2 to choose my airtime plan below - but none are shown, the screen is blank. 

How can this be resolved?

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Annagrape]

Hi, I am having the same problem and I have just spent 40 minutes on the phone to O2, nobody has a clue what I’m talking about. Did you manage to resolve this and can you tell me how to fix it?

[MI5]

Strange that it asks you to pick a plan when there is only one plan you can have, anyhow, that's 3 people today with the same issue so must be (another) glitch in the system.