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Forum Posts

Unable to access My o2

My O2 not recognising my email address/date of birth/last four digits of bank acc/New passwords?? Why is this please. O2 customer for at least 20 years and always input a four digit code to access my account before today.

L_D by Level 1: Joiner
  • 491 Views
  • 1 replies
  • 0 kudos

Poor Signal

Hi, We have never had brilliant signal at our house - we can only make phone calls on one side of our house or right at the top of the garden, and even then it is not always reliable. This has never really worried us as we enjoyed the peace.However, ...

No data but calls still working

Hi I have no 4G or internet unless on Wi-Fi but my calls are still working. I have taken all the steps advised but it still isn’t working. Thank you.

Imei barred

I had my ipad stolen while on holiday so reported it to 02 and ordered a new one which arrived the following day, then the same day my phone stopped working saying "sim not activated on network". I phoned 02 who sent a new sim for both my phone and t...

Scholey by Level 1: Joiner
  • 1094 Views
  • 1 replies
  • 0 kudos

Strange fault

Hello When I receive calls from certain numbers my phone rings but the person calling cannot hear me, and I have to call them back and the call works fine. On investigation the person calling hears no ringing and their phone does not show that the ca...

RedGed by Level 1: Joiner
  • 965 Views
  • 3 replies
  • 0 kudos

Resolved! I watch ultra failed

I recently returned from holiday.while there I wired my 4 month old Apple Watch ultra in the poolfor about half an hour and it went weird!did the expel water and then it went wrong and the SOS alarm kept going off.I let it run out of charge left it a...

RayC-71 by Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Change of my first name and DOB

Hello, Two of your advisers over the telephone said my name and DOB will be changed, but this action has not been taken yet? Thank you. Ana DOB: [Removed]

Anakva by Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos