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Forum Posts

Resolved! Can’t add data plan to Apple Watch

I ordered an Apple Watch Ultra a month ago, along with a data plan. After adding the data plan during setup, for 3 weeks it was stuck on “activating” - seems to be a common problem from reading these forums. I reset the watch a week ago, not particul...

Nick2311 by Level 1: Joiner
  • 1243 Views
  • 1 replies
  • 0 kudos

O2 Wifi calling works only intermittently

Can anyone help with advice on how to get 02 WiFi calling to be more reliable? What are the best configuration settings to have on the iPhone13 to get it to work reliably? I have an iPhone13 on which O2 Wifi calling works only intermittently. My wife...

Resolved! Nearly new phone

Hi I recently upgraded to a nearly new I phone 14. It’s been a week and I’m yet to get going with it yet as it keeps turning itself off! Can somebody help please?

Vic500 by Level 1: Joiner
  • 850 Views
  • 3 replies
  • 0 kudos

Volt

Hi, can I have some assistance with volt please.

Me42 by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

Resolved! SIM card faulty

I just tried to switch phones form a iPhone XR to a iPhone 13 and removed the sim from old phone, its bent and now wont go in new phone or old phone

Resolved! sign in

hii recently joined o2 as part of a virgin media volt packagethe sim is working and i can use the priority apphowever i cannot log in to the my o2 appapp says to wait but this has been happening for over 3 weeksplease assist

Doorn3Y by Level 1: Joiner
  • 569 Views
  • 3 replies
  • 0 kudos

Resolved! Internet access in France

Not able to access internet, mail or text messaging in France on iPhone 13

SH52 by Level 1: Joiner
  • 572 Views
  • 1 replies
  • 0 kudos

Mobile phone wireless connection

Since upgrading to a fibre broadband package, my phone will not maintain a wireless connection with the new router. This was never previously an issue. How do I tell if this is an issue with the router or a problem with my phone. My computer is hardw...

Mattsta by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos