Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I’m new to O2 and sent them my PAC code. How do I now get my new number changed to my old sky number? Please help.
My phone was stolen nearly a week ago so it was blocked and so was the sim. Got a new phone this week and the new sim arrived yesterday. Blocks removed. Everything works fine other than the data. Rang o2 customer service who said to reset my phone, t...
I have read posts about this before but have yet to find a solution. Since moving from EE to O2 and porting my number I am unable to receive One Time Passcodes e.g from bank etc. As you can imagine this is very frustrating. I rang O2 support today. W...
Hi. I am new to O2 and I have ported my number over but can't send or receive mms or picture messages
Hello, I am trying to use an o2 sim in an old Doro phone which was previously used for an o2 sim but it is asking for a SP code -why is this? And where would I get one? Thanks
Since this morning the voicemail button on my phone (1), 901 and 1750 all fail to connect - I just get a very brief tone. I have tried restarting my Google Pixel 6, with no effect.Any suggestions?Thanks in advance.
Meant to transfer my old number to the new O2 plan. The old number has already been cancelled but didnt transfer the number, what can I do? Try customer services, but no one reply
I'm having issues with my Samsung S21 on a pay monthly contract The NHS sent me a survey from 80870, asking me to rate their service, when I try to send them a score I get "Can't send message on with 02- error 0" The same thing happens when I try to ...
I'm currently roaming in the Dominican Republic. I don't have roaming turned on and my phone is in flight mode. However I've noticed charges for roaming every single day I've been away. Its only £0.01 or £0.02, currently at £0.07 which isn't a big de...
I purchased an Alcatel hotspot and data plan to help with network coverage when at an event for my events business. I promptly lost the paperwork and I can only get it to work when plugged in via USB to a laptop. Wifi asks for a password I don't know...
