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Forum Posts

Moto g8 no wifi calling

I recently joined o2 and have three numbers with them (2 kids and me). On my moto G8 power I have no option in the settings to turn on wifi calling, In my o2 it states that wifi calling is turned on for me. My sons both had it come up no bother on th...

Alcat by Level 1: Joiner
  • 2100 Views
  • 8 replies
  • 0 kudos

Error Code 90 on Watch Ultra

Hey Recently purchased an Apple Watch Ultra via O2, when trying to add the mobile plan i get error code 90. Tried unpairing/repairing, resetting etc but no luck. Any clues?

Resolved! Premium tex

How do I stop please 

Tw22 by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Replacement SIM x2 still no internet

Hi, for some reason my account was registered to an @o2.co.uk address for some reason, which prevented me from being able to access the community. After many toing and froing between customer service over the phone and in person o2 store advisors, it...

Resolved! Log in problem

I can't log in with my email address although I have changed my password.

Resolved! 18+ setting

How do I change the 18+ setting on my o2 account 

Hamza1 by Level 1: Joiner
  • 772 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t make calls

Hello please I need assistance with my phone. Bills has be paid but stil can’t call.Thanks

Julez by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Blocked IMEI

I lost my phone.I called to block SIM and IMEI.Got a new SIM.Managed to find phone.Called to unblock IMEI number.Sim won't work in SIM 1 slot on phone but works ok in slot 2.Is my slot 1 still blocked?

Stanza1 by Level 1: Joiner
  • 811 Views
  • 5 replies
  • 0 kudos

Resolved! Transferring data from S10+ to Pixel 7 Pro

I am looking to upgrade my Samsung S10+ to a Google Pixel 7 Pro. However, my Samsung's USB C port got water in it years ago and doesn't work. Can I easily transfer my profile and data over to a Google phone wirelessly or do you have to connect via US...

RJ99 by Level 1: Joiner
  • 492 Views
  • 1 replies
  • 0 kudos

No Data signal

I have not been able to access mobile data for past 2 or 3 days 

Masters by Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos