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Resolved! Phone Not working - All signal lost

Hi, I upgraded my daughters phone last week and changed her number - today my phone and my second daughters phone have completely lost all signal and cannot make or receive calls every time I call customer service they say the same thing and then cut...

Resolved! data usage

If a run out of data before my next monthly allowing data allowance comes into force can I get emergency data?

I need to give o2 a STAC code from my old Mobile company

I need to give o2 a STAC code from my old Mobile company, I called the number and got sales, and spoke to the nice lady and had to tell them 4 times I want to give you a STAC code and she kept saying you want a STAC code? when I finally got some sens...

WoolieUK by • Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos

Resolved! dondle no loner works

Hello, I have a Hauwei dongle but it has stopped working. I have replaced battery but still doesn't work

Brenda3 by • Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

AMEX bill payment not working

I’m trying to pay my bill with AMEX card. It has worked in the past and I have saved my card there. I was not able to pay a bill using AMEX for the last couple of months because I get a generic error message from O2 saying the payment was declined an...

Resolved! Calls

I cant make calls. I get a message pop up which says "Not Registered on Network"

Masters by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Incoming calls 'UKNOWN'

Hi everyone..... Since the 'seamless' migration from Virgin, all my calls on my Motorola G82 5G on Android 12 are coming in as 'UNKNOWN'.It appears ( after a number of calls to customer support) that the problem lies with Motorola. And from what they...

John_F by • Level 1: Joiner
  • 8006 Views
  • 13 replies
  • 0 kudos

Resolved! New phone

Hi I just upgraded to an iPhone 12 from an 8+ do I need a new sim? I just assumed if I did then they would send me one help would be appreciated

Jk40 by • Level 1: Joiner
  • 661 Views
  • 4 replies
  • 0 kudos
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