Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Can't change username - email already registered

Bit of a rigmarole. My son recently bought a Virgin Volt broadband & tv package which included an O2 sim that he didn't need. As my own O2 contract was finished, and his new sim deal was better and cheaper, I offered to pay the sim part of the contra...

louloumuz by Level 1: Joiner
  • 789 Views
  • 4 replies
  • 0 kudos

Apple Watch ultra not activated. Had it a week

Got an Apple Watch ultra last week. Went through the pairing etc and got an error code whilst it was activating. Looked in the Apple Watch settings on my iPhone and it said activating. Left it alone for a few days and it’s still saying activating and...

Resolved! topup

i have been charged twice for my pay as you go topup

Resolved! Apple Watch code 14

I’ve copied this but I’ve got same issues o2 have been appalling I wish I recorded the phone calls and out comes ! Any help would be much appreciated!5 hours on with o2, no solution found to fix even after an esim reset. This is an o2 issue and they ...

Dell69 by Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! Order not been delivered

Hii ordered an iPhone SE on Thursday 13th July online and it’s supposed to have been delivered to four seasons shopping centre in Mansfield on Saturday 15 July and it hasn’t. I’ve had no 4 digit code.

Resolved! Voicemail

I have just been changed over fron virgin mobile to O2 and my voicemail does not work??? [Removed]

Martin19 by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Delay in Porting old number from vodafone to new O2 account

hi,On the 4th July I opened a new O2 account - a monthly sim only contract. During the application I included the PAC number (received from Vodafone, my existing mobile provider) and requested to keep my old number for my new O2 account.Two weeks lat...

Dr_W by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! New to o2 monthly and can’t access o2 app

I’ve recently moved from o2 pay as you go to pay monthly approx three weeks ago. I still can’t access my o2 app. When I try to log in it says I don’t have access and that this can take up to 48 hours. Obviously it’s been much longer than 48 hours and...

Alfie24 by Level 1: Joiner
  • 791 Views
  • 5 replies
  • 0 kudos