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Forum Posts

No signal

Hello. There is no signal on my phone. I turned off/on phone, but issue is not solved. I have bought sim card 11 month ago and received in Azerbaijan. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Unlocking old phone

I need to unlock an old phone. Im now with a different network and o2 are making it near impossible to navigate. This is kafkaesque, please help.

iPhone 14 frozen

Hi my iPhone 14 won’t swipe to open to my apps the screen frozen tried forcing restart doesn’t do anything any ideas on what to do

Mindymo17 by Level 1: Joiner
  • 666 Views
  • 1 replies
  • 0 kudos

The App is useless and the chat function is a joke

  My bill has been almost doubled for no apparent reason. I’ve tried to ‘view my bill’ on the App (updated to latest version) and get an error message. I’ve tried to speak to someone and get the below;“Sorry, we're extremely busy right now, so I can'...

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BenC by Level 1: Joiner
  • 1125 Views
  • 3 replies
  • 0 kudos

Apple Data Plan not activating! Reference code 112

Hello, I have recently switched my o2 mobile contract from business to a personal sim only contract (Keeping my same number) so I can use my Apple ultra watch on a data plan. However, when I try to activate it, I get an error message Reference code 1...

1512pk by Level 1: Joiner
  • 604 Views
  • 1 replies
  • 0 kudos

keep old number

Despite my asking to retain my old number you have sent a new number. What is the procedure for retaining my old number?

IO-10 by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Can’t log

I can’t login to my o2 account and it says the 48 hours thing but I have had my account for ages I just haven’t logged in but I need to so I can see my data usage. It said the same thing the other day so i Waited until now to try and log in again but...

E23 by Level 1: Joiner
  • 495 Views
  • 1 replies
  • 0 kudos

Voicemail

I need my voicemail number set up

POH by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos