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Roaming in Italy is not working for my daughter.

my daughter arrived in Italy today and received an text welcoming her to Italy - she also had something to say that her data/roaming will work there. But nothing seems to be working at all. She has rebooted and removed sim card for a while. Anyone go...

Resolved! BMD scamm

I signed a contract with BMD but they turned out to be scammers and I wanted to break the contract with them through you and sign a new one straight from O2

Unsolicited one time code

I recieved a text with one time code, but I didn't request it, should I be concerned?

Unable to search on Google or chrome

For the last 2 days I have been unable to do any searches on Google or chrome, it won't open at all. My email keeps shutting down aswell when trying to open emails. Plus my apps are starting to play up aswell. I have done several restarts and full sh...

Resolved! number not ported

I am new to O2. My number has not ported, I have done all the prep, PAC etc was given a time today and it didnt happen. Should I worry?

WiFi calling settings

I have been moved from Virgin to O2 and since then my Moto g32 when I am in the house on Wi-Fi has defaulted to Wi-Fi calling there is no setting on my phone to disable this any help please

WiFi not working at underground stations

I have a Google pixel 6 phone and for some reason it won't let me connect to WiFi extra. Anyone had this problem and how did you fix it?

Resolved! Esim

I have just received my second O2 SIM and want to install the new number on my phone as an esim, can anyone advise me how this can be done?

No longer able to send or receive texts

Since being switched from Virgin to O2 i can no longer send or receive text messages. Has this affected anyone else?

Resolved! Number not migrated

I have just switched to O2, sent in the PAC to O2, the ph was showing no service this morning so I assumed my previous provider had cut my service, number had been ported. I swapped in the O2 sim and I do not have my old number. How do I sort this? T...

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