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Phone not making calls

Dunnk
Level 1: Joiner
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on ‎07-09-2023 09:55

on ‎07-09-2023 09:55

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

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MI5
Level 94: Supreme
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on ‎07-09-2023 10:16

on ‎07-09-2023 10:16

@Dunnk 

Check guides here 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

Otherwise, We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dunnk
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on ‎07-09-2023 11:13

on ‎07-09-2023 11:13

Hi, I received a call that came through ok and after this received call I was able to make calls out. 🤔 Issue seems to have sorted itself. 

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