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Forum Posts

Voicemail / o2 speaking clock

Hi, recently switched from Virgin mobile. Have been getting voicemail notifications with message to dial 123 to access the messages. However this takes me to o2 speaking clock for which I am being charged so I understand. Could you please advise how ...

PeterS1 by Level 1: Joiner
  • 795 Views
  • 2 replies
  • 0 kudos

Not reciving TXT messages from outside the O2 network

I'm not receiving, or they are taking up to 30 min.TXT messages that come from outside the O2 network, like conformation TXTs even after having them resend when sometimes I'll get all or nothing. At first, I thought it was a phone problem, but I've t...

Porcia by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos

Apple Watch mobile plan stuck on Activating

Hi - I set up a new apple watch cellular last week and ran through the process to enable mobile data on it. It has now been on "Activating" for 4 days (after telling me it should take 24 hours). I phoned up O2 support but they didn't seem to know wha...

j888 by Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Texts to non iPhone

texts that aren’t iMessage aren’t being delivered ????

Ali19 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

IMessage And Text Message after Number Port

Number was ported over this morning. After resetting network settings etc I have managed to get the phone recognising the number ported but it is failing to activate Imessage. Can not send Imessage or SMS which is critical at the moment as I support ...

Newbeetler by Level 1: Joiner
  • 4415 Views
  • 21 replies
  • 0 kudos

Resolved! GSM Autodiallers

I am installing an GSM autodialler and want to add the telephone number to a O2 account, the procedure requires that the pin code sent to the auto dialler number is acknowledged. This code cant be seen as there's no display, its not a phone. Can the ...

CMEC by Level 1: Joiner
  • 435 Views
  • 1 replies
  • 0 kudos

Poor signal

I live in London and O2 signal is shocking, hardly ever any 5g, not always full 4g and 3G full signal seems to be the most common but can’t use anything with that. Does anyone else have this isssue?

Bigdog by Level 1: Joiner
  • 573 Views
  • 2 replies
  • 0 kudos

Next to or no signal

Tried all the things 02 suggest several times and been the 02 shop for sim swop. Still the same. So inconvenient, calls cut out, I can’t hear and they can’t hear me, just no signal or occasionally first tiny bar flashes on and off

Resolved! Audible extra. Unable to activate

Having chosen audible as my “extra” I tried to activate it only to get an error 404 code page saying the page I’m after can’t be found !What is going on?