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Forum Posts

No network coverage

I upgraded today, transferred everything over but I have no 5G signal, nothing at all.

Eve_5 by Level 1: Joiner
  • 550 Views
  • 2 replies
  • 0 kudos

Resolved! E sim

hi guys im currently in morocco and have lost my sim card. I need an e sim could you possibly get a code sent to my email please

Help95 by Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

Log in details

Hi I’m trying to log into my o2 account but it’s saying it’s not available to me yet. I’ve had this contract for almost a month and it’s been nothing but hassle. Can you please explain why I’m unable to log in. Thanks

Emma931 by Level 1: Joiner
  • 582 Views
  • 3 replies
  • 0 kudos

install esim

I've recently upgraded my handset but haven't been able to activate mobile service. I called earlier and spoke to tech support. He said he would order me an esim and that I would be able to activate it on MyO2 within a couple of minutes. My line then...

SR5 by Level 1: Joiner
  • 1541 Views
  • 3 replies
  • 0 kudos

Lost sim abroad

Hi, I have live my SIM card whilst putting a local sim in temporarily. I am in Colombia in South America and will be continuing to travel for another year. I would like to keep my o2 number and sim. Is it possible for you to send me an esim? Thanks

SMB1996 by Level 1: Joiner
  • 1537 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel Disney+

Hi. I think I had 3 free months subscription to Disney+ which activated 29.8.23 through O2. Please can I cancel the subscription?

HAH8 by Level 1: Joiner
  • 525 Views
  • 2 replies
  • 0 kudos

New sim

Need a sim card for my new phone

Lgu05111 by Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

I want to keep my old number

Hi, I just switched to O2. I have already provided my PAC but the new SIM card O2 sent me has a new number. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] Can you change it for me please? or send me ...

Paolo1 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Swapped Sim

Changed from EE to O2, spoke to O2 representative he told me to change the sim then go to settings, Phone and change my number however it’s still showing the temporary number and it’s saying my old number is going to expire in 26 days?

Pierce1 by Level 1: Joiner
  • 351 Views
  • 1 replies
  • 0 kudos