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No network on my phone

Hi there, Since Friday evening, I've had no network on my Samsung Galaxy Note 20 Ultra. Only when i connect to a wifi can i make calls (through WiFi calling) and WhatsApp. Otherwise, I have a 'no entry' sign in the top right hand corner of my phone w...

sjrks by • Level 1: Joiner
  • 688 Views
  • 1 replies
  • 0 kudos

Resolved! PAC has not worked

My pac code has not worked my my old number has not been ported to my new sim

Tobie by • Level 1: Joiner
  • 679 Views
  • 2 replies
  • 0 kudos

Can’t login to my O2 account on the app

Hi, I’ve been trying to login to my o2 account to check my data and I am unable to login. I have tried resetting my password, deleting and redownloading the app but I still can’t login. The error message I am met with is; Oops. My 02 isn't available ...

Abi03 by • Level 1: Joiner
  • 25795 Views
  • 5 replies
  • 0 kudos

Problem

No connection for 2 days now need my phone to work 

Matt17 by • Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Resolved! I need a PAC code

Hello, I have been told by my new service provider that I need a one time password so I can get a PAC code in order to keep my original mobile number for my new phone please.

Andrew19 by • Level 1: Joiner
  • 573 Views
  • 1 replies
  • 0 kudos

Can make call but can't receive them

Since my move from virgin to O2 my number has had the same problem I can receive text make text and calls but can't receive call this has happened 3 time since July 2023 but this time it's been over a week and no answers arrw coming my way customer s...

Spug-21 by • Level 1: Joiner
  • 1379 Views
  • 7 replies
  • 0 kudos

ISP some people think I’m outside uk

When accessing some websites I get: Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or...

SteveB by • Level 1: Joiner
  • 7167 Views
  • 13 replies
  • 0 kudos

My phone with O2 gone really bad

I have pixel 7 pro and had nothing but problems with my signal and calls just sparadicly just dropping one being a an important call with DWP so not happy yet again with 02 use have gone sh*T!

Philwl by • Level 1: Joiner
  • 603 Views
  • 1 replies
  • 0 kudos

Resolved! Address change on bills

Hi, Today I have updated my address but still old address is coming on the bills.Can you check and update address bills as same as the contact address details?

Emre by • Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos
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