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Forum Posts

Resolved! Seeing devices on O2 app

Hi all. There are four phones registered to my account (mine, my partner's and my two children), but I can only see mine on the O2 app. I'd like to be able to see all of them. I've tried 'bring in other product' but it just tells me that they are alr...

psduffy by Level 1: Joiner
  • 955 Views
  • 2 replies
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O2 cannot receive SMS from a specific number.

Hello, everyone,Has anyone had this kind of problem before. The problem is I sent a SMS message from Lyca number to O2 number. The O2 number cannot receive the SMS. However, the Lyca number can receive the SMS O2 number sent out. This problem only ha...

GGJJ by Level 1: Joiner
  • 824 Views
  • 2 replies
  • 0 kudos

Slow network

Hello. Been having problems ever since virgin. The network is so slow. In cv11 my speeds are appalling 4g and 5g and at work in b92 they’re even worse. But people next to me on Vodafone and EE are flying. Screen recorded like 5 different locations wi...

Ben143 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

voicemail pin code

I'm in Mexico and need to access voicemail urgently but have not set a pin code and don't seem to be able to do it from here. Can you tell me how to set up pin code.

KevG54 by Level 1: Joiner
  • 359 Views
  • 1 replies
  • 0 kudos

O2 can't fin my account

Transfered from Virgin to O2 , have paid two bills to O2 , have dowloaded app for O2, can successfully sign into my account.Tells me my minuets, text time and wifi usage. BUT when Itry to access my monthly bill it says that O2 can't Find me?

MelvynS by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! Number transfer

I was with O2 on pay monthly, I then got a new device through affordable mobiles but still with O2. I got my pac code and supplied it. I’ve since rung O2 twice to get the number transferred across as I want to keep my old number. Its been a week, how...

Vic78 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos