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Damaged phone

I am 18 months into a 3 year contract and the charging socket on my phone is broken. Am I insured?

O2 not working in Poland

I can used my call in Poland I can’t call and receive call from uk in Poland sometimes i received messages but I can’t call I heard this service is not available for this number

Resolved! Airtime

Hi where do I find my network airtime agreement please?

Log in

Hi am trying to log in but I can't access the code that has been sent to my number because am in a different country. Please help me

Resolved! Wifi calling

Wifi calling does not work and says contact provider

eSIM for Apple Watch Ultra code 14

Whilst looking through the forum tonight. I’ve noticed a lot of issues with Apple Watch and error codes. I have code 14 problems and have never been able to access my messages on the watch. Can I ask for help please?

Resolved! Changing email address

HiI'm trying to change my username/email address online and it just keeps returning an error page. Can someone please advise before I get locked out? Helen

Message on o2account

Why does it show this?what is an eSIM and why is this showing as an error annoying

PUK Code

Every time I try to get my PUK code, I get the error message: "We couldn't find you PUK code. Try again later." And i cannot find the "my device" section on my o2 anywhere.

O2 adding an extra error

I seem to have a problem in adding my extra "Disney +". I tried to add it but I don't seem to be able to "activate it". In my O2 account, it says "you must activate your extra before you can use it". Then when I try to click on "Activate this extra",...

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