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Replacement sim

So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is al...

Contact o2

Recently returned from Spain now my Sky go won’t work and is saying that it doesn’t work in Spain

Apple Watch Code 14

Hello. I had to reset my Apple Watch Ultra and when I go to set up mobile service, it goes to O2 and comes up with error code 14. Rang O2 told someone from technical department would contact me no one has . i believe it's just a question of O2 resett...

Sim swap now can't call or message out but can receive?

Did a SIM swap due to old 2G card but now can't call or text out, get number barred message. However can receive calls and txts

Having a nightmare migrating my number

@Breannaimtagging you because I’ve seen you help others, and I don’t know what else to do. i am in desperate need of help for the exact same issue! Bullet pointed version: - Bought a new iPhone 14 pro on o2 (new contract)- want to migrate my old numb...

Number Migration - Virgin Legacy Problems

Hello, I have recently bought a new handset with an O2 pay monthly plan. I planned to switch my old number to this new handset sim - sounds straightforward. The problem is my old number is a Virgin Legacy sim, and so when I get a PAC code it isn't ac...

Apple Watch Mobile Plan stuck on activating

Paired iPhone and watch, added the o2 airtime plan for my watch, all good apart from it has been stuck on activating for the last 36 hours. Any help appreciated

Split port from EE to O2

Hi,I have a few O2 numbers on my account and wanted to move accross two EE numbers via PAC / number porting. I had a message today saying the port has been done.On both number transferred to O2, the EE sim is still active and receiving some calls and...

Resolved! Using phone in Ireland

Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?

mobile number hasn't transferred

Filled in form to transfer (REMOVED) and overwrite (REMOVED) using PAC (REMOVED) and it hasn't happened yet.

O2

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