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Number Migration - Virgin Legacy Problems

Hello, I have recently bought a new handset with an O2 pay monthly plan. I planned to switch my old number to this new handset sim - sounds straightforward. The problem is my old number is a Virgin Legacy sim, and so when I get a PAC code it isn't ac...

Apple Watch Mobile Plan stuck on activating

Paired iPhone and watch, added the o2 airtime plan for my watch, all good apart from it has been stuck on activating for the last 36 hours. Any help appreciated

Split port from EE to O2

Hi,I have a few O2 numbers on my account and wanted to move accross two EE numbers via PAC / number porting. I had a message today saying the port has been done.On both number transferred to O2, the EE sim is still active and receiving some calls and...

Resolved! Using phone in Ireland

Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?

mobile number hasn't transferred

Filled in form to transfer (REMOVED) and overwrite (REMOVED) using PAC (REMOVED) and it hasn't happened yet.

sms messaging changes

is there a change to the provider for sms messaging - i have received a random text mentioning google

helpdesk

How do I contact O2 Helpdesk to get a refund.This website is not easily navigated.

Resolved! Can I put a Tesco mobile sim in a phone locked to O2?

Can I put a Tesco mobile sim in a phone locked to O2?

Resolved! Keep my original number after installing my new sim

I was already an O2 customer but I installed my new O2 sim card last night. This has resulted in me having a new phone number when I had stated I wanted to keep my original number. I had called 202 an hour ago and eventually spoke with someone. She e...

Resolved! Hotspot password

Trying to connect my phone to my smart TVIt's asking for a password I don't know what it is?

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