I’ve finally solved the issue. Similarly to yours it was caused by an
adult content block. O2 assured me several times there were no
restrictions. When I turned 18+ verification for my daughter’s iPhone in
the My O2 app the issue was resolved. I beli...
Two points though. My other child doesn’t have the issue when his age
verification is turned off. O2 told me on multiple occasions they
switched adult restrictions off on my daughter’s phone, but the issue
persisted. It only worked when I did it in t...
O2 don’t help, if you can ever get through to anyone. Ironically
difficult for a communications company! I’ve resolved the issue. As
someone else here found, 18+ content settings are the culprit. This is
not initiative, so I will provide a detailed r...
