Missed call alerts when I haven't turned voicemail off
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on 06-12-2023 16:49
Yesterday I got a text message saying I'd missed 3 calls from the same number, but no record of a missed call on my phone. I found this a little confusing as the calls were all at different times so it seems unlikely I would have had no reception on all 3 occasions! I didn't recognise the number, but it turns out it was the dry cleaning company attempting to contact me, and now I look like I'm an awkward customer who is difficult to contact!
Also, when looking up on the O2 site about the missed call alerts, I found that apparently you can't have voicemail and missed call alerts at the same time, and I have to actively choose to get missed call alerts instead of voicemail, yet I have not requested this so it appears to have changed by itself?! I tried accessing my voicemail and it still seems to be working so now I'm even more confused!
Why have Missed call alerts suddenly turned themselves on? I want people to be able to leave me a voicemail if they contact me.
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on 06-12-2023 17:19
Will be silent calls from a scammer, their auto dial software connects but not long enough for the phone to respond.
Had two recently.
If it is the same number, block and forward the number to 7726
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on 06-12-2023 18:21
Full guide here Guide: All you need to know about O2 Voicemail 901
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