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Forum Posts

Signals

My signal strength has been very poor if any since my contract ended

ABlank by Level 1: Joiner
  • 230 Views
  • 1 replies
  • 0 kudos

Phone not making calls

My phone is not making calls, is this an O2 SIM issue? Network coverage is good and my package has unlimited minutes.

Dunnk by Level 1: Joiner
  • 373 Views
  • 2 replies
  • 0 kudos

Can's sign in

I can't sign in to my 02 because I am not receiving the verification email.

Jacq by Level 1: Joiner
  • 249 Views
  • 1 replies
  • 0 kudos

Call failure

I am unable to make or receive calls 

Zoe79 by Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Wifi access

Hi, I cannot get wifi even when I have wifi switched on and data roaming enabled. I am a rennet transfer from Virgin mobile, can you advise?Thanks

TS08 by Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

virgin to O2 switch

my sim stopped working after the virgin to O2 switch over Cant phone or text anyone

scott01 by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! 0800 Numbers

I have just switched to O2 and kept my existing iPhone. I am unable to call any 0800 numbers. I have used my colleagues Vodafone mobile and was able to call 0800 numbers. Any advice welcomed. Thanks.

DPatch42 by Level 1: Joiner
  • 892 Views
  • 3 replies
  • 0 kudos

Resolved! Cut off

Hi, I contacted o2 yesterday and you cut me off to cancel my Apple Watch plan and the representative just cut me off. I didn’t want to cancel my phone plan, just my watch plan. I need my service plan back

Naveeenx by Level 1: Joiner
  • 836 Views
  • 8 replies
  • 0 kudos

Plan

Hi I am having problems finding out my data balance

Resolved! how many rings on O2 phone if answer phone is off?

I need to know the phone will keep ringing UNTIL answered (or at least for say 5 minutes). I need this because it is the only way my disabled husband can get my attention when he urgent needs help. Telling him I missed his call does not help.

Mandy14 by Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos