Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! wifi calling

when i try to enable WIFI calling, it says to contact o2. i cannot see anywhere on the website where i can enable this

Resolved! Viewing my bill

I'm trying to view my latest bill please not sure how to access it

Lezzel by Level 1: Joiner
  • 458 Views
  • 2 replies
  • 0 kudos

No data

Helloim on monthly account and have just paid but data has not been credited to account ? Can you explain please ? thanks

Jmd by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! Poor Signal

Is anyone else experiencing issues with their signal in places that would normally be fine? I've been with O2 for a long time and previously always been impressed with the signal I get. It used to be the only network to get signal in tricky areas. Un...

Cath22 by Level 1: Joiner
  • 1313 Views
  • 8 replies
  • 0 kudos

Phone losing its colour

Hi my phone us losing its colour. It flicks to black and white too. It looks like the colour has faded. I've checked grey screen in settings and that's not on. So I think my phone is faulty. Can you please help

Hotruth by Level 1: Joiner
  • 600 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung Glaxy A7 ''phablet' phone& tablet

My new Samsung Phablet A7 is set up , Is there help out there in going through its functions and operations. ? I bought it via Currys maybe they have a service. My time is limited so doing it from home would be the easiest way.Sony was my previous ph...

Jenny105 by Level 15: Gaining a Reputation
  • 1086 Views
  • 2 replies
  • 0 kudos

I have no network connection

There has been no mobile coverage at my location (TQ12 5SD) for 2 weeks and the O2 page says there is a problem getting access to the mas and the next update will be the 10th of November.I called 202 and the service assistant took me through to the '...

VRM by Level 1: Joiner
  • 558 Views
  • 2 replies
  • 0 kudos

Text and messages

Since moving from Virgin to O2 we've foung texting and messaging is very poor on both my wifes phone and mine. Friends say the've messaged which we dont receive, text can take over a day to arrive and anyone using the ring door bell has left before w...

Flyal4 by Level 1: Joiner
  • 328 Views
  • 1 replies
  • 0 kudos

poor recpection

I’m experiencing poor reception since being moved from Virgin to O2.Often I find a msg saying ‘not on the network’ when trying to make a call, calls to me get relayed to answering service and I don’t get a msg to say that has what has happened to the...

PCLWpowys by Level 1: Joiner
  • 534 Views
  • 3 replies
  • 0 kudos

Unable to make or receive calls while abroad

I would like to know WHY I cannot find any access to speaking with an actual O2 agent. This is not on. I am abroad somewhere where I come four times a year, yet this trip my phone has stopped enabling me to make or receive calls. It is unacceptable t...

Lillibet by Level 1: Joiner
  • 2777 Views
  • 3 replies
  • 0 kudos