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Ported number from EE

Hi,my old number has been ported today from EE and everything seems to be working fine apart from that I’m not able to receive any calls,it goes straight to EE voicemail for some reason. I have reset network settings on my iPhone but still doesn’t wo...

I can only use my phone on my wifi

Please look into my account

Resolved! Invoice number for recent order

Hi, I recently placed my order for galaxy s23 upgrade. I need to claim my free gift from Samsung and I need my invoice number to verify

My Extras

Hi, I’ve had some issues with my O2 app after leaving Virgin, I can now login but wanted to add the Prime Extra to my account but it is saying there is an error and to contact you

my international calls have stopped working

a few weeks ago i was able to make calls abroad from my iphone using my 100 minutes international allowance. i still have 100 mins but unable to call abroad.

URGENT - Network Issues SS7 area - defective mast

Network Issues:Please can someone advise when the defective mast in the SS7 area is going to be fixed. No network connection, phone constantly flashes Emergency Calls only and is draining the battery so quickly. Can only connect to the wifi to make p...

Can’t log in

Unable to log into my o2 account

New to o2 incoming sms issues

Hi all, I was originally with Tesco Mobile and suddenly my incoming text messages stopped coming through to me. (No changed to my account or swap of sim card etc) it just stopped one day. Other sim cards working fine in my Samsung galaxy s20. They se...

Sms service problem

i can't take any massage from another countrys at all

Resolved! I ve been charged twice on pay as you go( first they ve told me is a problem with the card)

I ve been charged twice on pay as you go( first top up , they ve told is an issue with the card, so I ve tried second time) but they took the money twice

O2

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