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Forum Posts

New tariff

If i upgrade my tariff to get more data will i be able to use it straight away

Miick by Level 1: Joiner
  • 386 Views
  • 2 replies
  • 0 kudos

Disney + access

I cannot access free Disney plus as it’s linking to my old membership and wants me to renew paid membership

JulesT by Level 1: Joiner
  • 294 Views
  • 1 replies
  • 0 kudos

my device plan has been cancelled

hi on the 11th October I paid my air time and device plan for 2 months I owed the air time plan has been taken but device plan payment returned please can you explain why though I know I have paid late but did pay upto date on the 10thbictober for my...

sue66 by Level 1: Joiner
  • 586 Views
  • 2 replies
  • 0 kudos

WiFi & VoLTE calls.

On my Samsung A70, WiFi Calls are not available and the VoLTE switch is greyed out. SIM card status shows IMS not registered. When I put in a SIM from another provider, VoLTE becomes available so it looks like an O2 problem rather than the device. I ...

Resolved! Bill

Hi I would like a paper bill

Libby6 by Level 1: Joiner
  • 474 Views
  • 2 replies
  • 0 kudos

Internet access

Hello. I’ve just topped up my sim card today for £10 and my balance is shown as £10 but I don’t have internet access yet. Why is that? I need internet ASAP.

Soroush by Level 1: Joiner
  • 255 Views
  • 1 replies
  • 0 kudos

Chinese sim

Sorry if this is a duplicate message...I'm in Beijing. Got a Chinese sim but can't send any messages. Was able to receive a call from a Chinese number. Any advice?

ChristyM by Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Sim unlock code

Hi I have a OnePlus 5t which I finished paying for a couple of years ago and upgraded to an oppo find X3 pro, I'm giving the OnePlus 5t to a friend and just wanted to know how to get a SIM unlock code for it as the phone is still in good condition, a...

gman64 by Level 1: Joiner
  • 527 Views
  • 2 replies
  • 0 kudos

Resolved! Keeping number when changing to SIM only

Hello, please can someone tell me if I am able to keep my current number when I switch from a device plan to SIM only? Thank you!

Ailsa by Level 1: Joiner
  • 1111 Views
  • 4 replies
  • 0 kudos