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Forum Posts

Nokia G10 Factory Reset

Hi, please can somebody help? My Nokia G10 started behaving weirdly so I consider factory reset. Unfortunately, all options I'm aware of failed - tapping the 'settings' ... etc doesn't work, nothing at all happens if I tap on the 'reset options'. If ...

Mae1 by Level 1: Joiner
  • 2637 Views
  • 8 replies
  • 0 kudos

Unknown callers since roaming

Hi, I got my S23+ on September 15th and it was fine. Then on 21st September I went to Czech Republic with roaming enabled and since then incoming calls show as "unknown number" except for when I'm connected to WiFi (I can see the little WiFi logo in ...

SK92 by Level 1: Joiner
  • 1073 Views
  • 1 replies
  • 0 kudos

Old number

Why has my old number not ported over yet? 

Zaz by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

I cannot log in to my account

This is ridiculous. I cannot sign I'm to my 02 account for ages now. I cannot see my bills. Usage or nothing.

Me08 by Level 1: Joiner
  • 382 Views
  • 1 replies
  • 0 kudos

sos calls only

my phone has a X in the signal strength indicator and displays sos call only. Why

Katy3 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Resolved! Text from 81550

I am receiving marketing messages from 81550 - asking if I am missing Hello Fresh. I attempted to send a STOP - but was advised I would be chargedHow do I stop receiving when I have not subscribed?

RobMadrid by Level 1: Joiner
  • 1364 Views
  • 1 replies
  • 0 kudos

Resolved! Bill extras

Hi I’m in Thailand at the moment and my bill extras have gone up to £86 and I don’t know why or how to stop it thanks

Martin30 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Wi-fi calling not working

Hi,I have an Iphone XS running IOS 17.1.2. In the wi-fi calling settings I cant switch it on - when I try I get a message to contact O2 to switch this on. On the O2 web site it says wi-fi and 4G calling is switched on. Can you help.RegardsGeorge

GWPreston by Level 1: Joiner
  • 576 Views
  • 1 replies
  • 0 kudos