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Forum Posts

WiFi Calling

Hi, I have an iPhone 14. Wi-Fi calling is toggled off and when I try to toggle it on, a message tells me to contact you to turn it on. when I’ve checked in the o2 app, it says that Wi-Fi calling is enabled on my account, but I am unable to use it bec...

kaosimian by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos

Resolved! Bill

I have paid my bill early will they still take the direct debit on the day ?

Kane by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Visual Voicemail on Pixel 8 Pro

Hi, I have been unable to get VVM to work on my new P8P, and cant work out where i'm going wrong. It was one of the reasons i moved from EE to O2, so would really like to get this fixed. In the phone app, i have the Voicemail tab, and when i select t...

PTM by Level 1: Joiner
  • 3884 Views
  • 12 replies
  • 0 kudos

faulty alcatel portable wifi device

wifi device overheating and is hardly connecting now to wifi need help getting replacement but cant see option for this only full new plan set up what do i do ??

briand02 by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

Resolved! How to I use my phone sim in galaxy watch 6

How do I use my sim from phone on galaxy watch 6, I got the phone and watch separate and have an esim on the watch but I can use the phones one as well somehow (replicate it as such) but how? the phones sim doesn't have a QR code or activation code o...

Resolved! Internal Migration... how long?

Hi I was told Monday my o2 number would be ported over from my O2 account to my new O2 account in 24 hours. Yesterday - Please be patient it will take another 24 hours but WILL be completed by 1800 today.Today another 24 hours because its from a diff...

Vixster1 by Level 1: Joiner
  • 1483 Views
  • 6 replies
  • 0 kudos

Resolved! Sim can’t receive sms or calls, can’t swap number to new sim

I’m not sure when my Sim stopped working but it’s been a month or longer (I don’t use my phone other than on Wi-Fi and for iMessage.) I wanted to fix this so I ordered a new PAYG sim to see if it was my phone that didn’t work, the new sim works howev...

Andy541 by Level 1: Joiner
  • 562 Views
  • 1 replies
  • 0 kudos