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Forum Posts

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Can’t login to my O2 account on the app

Hi, I’ve been trying to login to my o2 account to check my data and I am unable to login. I have tried resetting my password, deleting and redownloading the app but I still can’t login. The error message I am met with is; Oops. My 02 isn't available ...

Abi03 by • Level 1: Joiner
  • 16404 Views
  • 5 replies
  • 0 kudos

Problem

No connection for 2 days now need my phone to work 

Matt17 by • Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! I need a PAC code

Hello, I have been told by my new service provider that I need a one time password so I can get a PAC code in order to keep my original mobile number for my new phone please.

Andrew19 by • Level 1: Joiner
  • 499 Views
  • 1 replies
  • 0 kudos

Can make call but can't receive them

Since my move from virgin to O2 my number has had the same problem I can receive text make text and calls but can't receive call this has happened 3 time since July 2023 but this time it's been over a week and no answers arrw coming my way customer s...

Spug-21 by • Level 1: Joiner
  • 1126 Views
  • 7 replies
  • 0 kudos

ISP some people think I’m outside uk

When accessing some websites I get: Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or...

SteveB by • Level 1: Joiner
  • 6267 Views
  • 13 replies
  • 0 kudos

My phone with O2 gone really bad

I have pixel 7 pro and had nothing but problems with my signal and calls just sparadicly just dropping one being a an important call with DWP so not happy yet again with 02 use have gone sh*T!

Philwl by • Level 1: Joiner
  • 479 Views
  • 1 replies
  • 0 kudos

Resolved! Address change on bills

Hi, Today I have updated my address but still old address is coming on the bills.Can you check and update address bills as same as the contact address details?

Emre by • Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos

Resolved! Accidentally damaged charge port

I'm a Virgin media customer and transfered over I pay insurance, how do I start a claim for repair and or replacement?Also, How long does it take? Thanks everyone

Dunhilda by • Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

no signal

unable to call or receive calls no signal in np23 6jw postcode area

taffy49 by • Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos
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