Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hello
I have been experiencing lots of signal drop out , check the status and same crap we have a minor problem ( this has been going on for months . No customer service , been with O 2 for years now but just feel like I’m here to upkeep my side of the con...
My o2 application does not work, I can’t log in or check my data or buy anything from several months. Can you reset everything?
I want to keep my old number from virgin but despite filling in the online form with the PAC I still haven't got any progress . I did it around midday on Thursday. Any idea how long it will take?
Dear O2 Forum, I am writing to you today to express my serious concern and dissatisfaction with the service I have been receiving as an O2 customer. Despite its higher cost, the main motivation behind my choosing O2 was its renowned reputation for pr...
I've had no signal inside my home for months. I'm in the bs5 area of Bristol. I cant make or receive calls at all and ita really effecting my business. When will this problem be fixed. If ever? It never used to be like this. Thanks
Day 7 without any data or signal. Virgin account merged last Friday. Numerous calls and txt chats, found out yesterday I was meant to be using a new 02 sim and not my old virgin one. It came today, popped it in. Still no data or network. Phone says I...
I’ve received 6 months Disney+ on my upgrade, I click on the link and it takes me to sign in then says manage on o2 and starts the process all over agin and I’m getting nowhere, I paid previously on my contract but had the extras have been cancelled ...
Hiya, I have no signal on my phone. It was ok earlier … my son’s on same network seems ok. I’ve tried turning on flight mode and switching off and on
I’ve returned from Portugal where I also had poor service and data services with o2 returned back to Uk. Still no service or data
