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Forum Posts

change phone number to o2

I have requested that my existing phone number be transferred to O2 This request was done on Monday 18th September. I have not had any information that this has been completed. I need the change completed soon. Please advise Kind regards Nigel Taylor...

Nigelrt by Level 1: Joiner
  • 616 Views
  • 4 replies
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Unable to access app on android

I spent much of yesterday trying to troubleshoot my o2 account (this included a lengthy phone call). Earlier I had been able to access it on my Samsung A20e android and on the website but then my app started to not recognise my user name or password ...

Can't send message with o2 - error 0

I desperately need to reply to an NHS message with a 4 digit number. It keeps coming up with an error (can't send message with o2 - error 0). I have checked my message settings on my phone and their are no premium restrictions and also tried on anoth...

SarahG24 by Level 1: Joiner
  • 1781 Views
  • 2 replies
  • 0 kudos

Resolved! Call history

I need my call history from 27/7/23 - 1/8/23. Where and how can I get it? Thanks

izzyhazel by Level 1: Joiner
  • 927 Views
  • 9 replies
  • 0 kudos

O2 network in Clevedon, North Somerset

I have just been moved from Virgin to O2. I live in Clevedon and the data coverage is terrible. My phone shows 3G most of the time and i am unable to load youtube or even newspaper text. The coverage map shows comprehensive 3 and 4G for most of Cleve...

Paul431 by Level 1: Joiner
  • 676 Views
  • 5 replies
  • 0 kudos

esim or real sim

I called o2 yesterday to ask about poor mobile phone reception and the networks inability in my location to make a normal phone callI suggested that you should allow me to cancel my contract and give me a PAC code as the service provided by o2 is not...

tundish by Level 1: Joiner
  • 657 Views
  • 2 replies
  • 0 kudos

Orders disappeared

Good morning, It appears that my order for the iPhone 15 pro Max ( in theory ) due tomorrow have disappeared...along with my previous orders. So cannot track progress of my current order. Was working yesterday but today, page displays technical error...