Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Can’t receive call

Ported my phone number from 3 , now meeting up with friends etc, Have noticed that anyone on a 3 mobile when they call it comes up as my number not recognised. However this issue doesn't exist with anyone on any other mobile phone carrier eg Vodafone...

Buks3 by Level 1: Joiner
  • 267 Views
  • 1 replies
  • 0 kudos

Data stops after 10 minutes

Hey folks. Been having a shocking customer service experience for the last couple months so trying help here. I’ve got a pay monthly rolling contract sim which works fine for the first 10 or so minutes and after this the data simply turns off. Still ...

SB17-24 by Level 1: Joiner
  • 804 Views
  • 5 replies
  • 0 kudos

Signal issues

My area is completely fine for signal but unfortunately I am having signal issues. I have tried resetting the phone and network as suggested by 02.

Nicole123 by Level 1: Joiner
  • 653 Views
  • 4 replies
  • 0 kudos

Mask down Putney Hill SW15

Morning All, I don't know about anyone else, but I raised a complaint about network coverage in the Putney hill area well over a year ago, and was fobbed off that there were no issues. I know the process O2 go through having worked in this field befo...

PutneySW15_1-1700130768269.png PutneySW15_2-1700130813841.png

My bill

My phone signal keeps going from 4G to H+ almost every minute.. I've changed my sim 4 times and my phone 3 times so it must be you. I changed my settings 6 times and factory reset my current phone. I haven't paid my bill because you refuse to correct...

ESim Data Issue

Hi there. I'm about to pull my remaining hair out with O2. I replaced my SIM with an esim to use the dual SIM on my phone. That was almost 3 weeks ago. Since then I've been unable to connect to 4G. I've seen others with the same problem here and the ...

Adding My Number to my Watch

Hi, I have a smart watch and on my previous contract I paid £3 a month for cellular, allowing me to use the watch as my phone without being in rang of my phone. I lost this when i moved over to o2 but was wondering if i coukd get an add on for it? I ...