Get tech support for your O2 issues

Resolved! BT VOIP with my Virgin Hub 3.0

I'm sure this has been asked before (although I couldn't find precise answers here, sorry) but like millions of other BT landline users, we're being forced to go the BT voip route and wondered if anyone here can clarify things for an old codger like ...

Apple watch error 08

Hi I see this is not a new issue but not sure how to solve it.... I have called many time and customer service can not put me through to anyone technical or even complaints!I've raise many 'tickets' with no one calling back and been on socials.Any id...

Smarty (Three) to O2 - 5G Sims (no texts)

Good morning, I've recently been delivered a new phone (Sony Xperia 10 V) through O2. On placing the order, I added the PAC code to transition from my existing network, Smarty (Three). On arrival, I inserted my brand new 5G O2 sim and the transition ...

Resolved! SIM not provisioned

Hi I can't make calls anymore and I have a message that says SIM not provisioned

Phone locked

I have forgotten my pin for my phone. What can ido?

Changing phone number in Settings

The number listed in Settings as my phone number is the temporary one issued by O2 before I transported my old number over via a PAC code - how do I change it please?

My o2 app

My o2 app isnt working i have tried deleting and reinstalling however still not working. Can someone reset this for me? thanks

Cannot make or receive calls

Since updating to ios 17.1.2 & now on ios 17.2 it is hit and miss to be able to make & receive calls. Currently i am not able to do so.

iTunes charges

How do I cancel the charge for iTunes on my package

Phone and Sim blocked

More info (Highlight to read)Hi, My husband thought he lost his phone and called O2 to block it. He then went into an 02 store to get a new sim. He called and let support know that he found his phone and they said they would unblock and should wait 2...

O2

Forum Posts