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I want to keep my old number

Hi, I just switched to O2. I have already provided my PAC but the new SIM card O2 sent me has a new number. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] Can you change it for me please? or send me ...

Paolo1 by • Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Swapped Sim

Changed from EE to O2, spoke to O2 representative he told me to change the sim then go to settings, Phone and change my number however it’s still showing the temporary number and it’s saying my old number is going to expire in 26 days?

Pierce1 by • Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung Galaxy buds

I need a new promo code for the Samsung galaxy buds2 pro. I have rang o2 4 times about this. the first code i got after 30 days is coming up as invalid. so i rang o2 was told to wait 48 hours. after 48 hours the problem remains. rang o2 was told i wo...

ohare1995 by • Level 1: Joiner
  • 764 Views
  • 4 replies
  • 0 kudos

enhanced connectivity

I have connectivity issues where I live. The signal is very poor and intermittent. I have problems receiving One Time Codes in time so online banking is becoming very very difficult. Can 02 provide some sort of enhanced connectivity?

Alan13131 by • Level 1: Joiner
  • 501 Views
  • 3 replies
  • 0 kudos

Resolved! New phone, new sim?

I received my new iphone 15 pro max, but I didn't receive a new sim. I've set the phone up transferring all my data from my old iphone, but I need to activate to the o2 network so I can use the phone. Do I need a new sim, or what do I do to get it ac...

Kinga72 by • Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Sim not working

Hi.Just received new sim card as old one was stolen with my phone,and it doesnt work .Im trying to activate ot using serial number but it wont let me as asking to contact O2

Resolved! Device

Is my phone insured

Caitlin28 by • Level 1: Joiner
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code needed as device broken

I am account holder and one of the phones on my account is broken. My son uses it and he wants to get a new phone now in his name but wants to keep number. He can’t get pac code as his device is broken. Help please

Lot by • Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos
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