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new passwords not working

Hi. Im quite frustrated as i've been trying to get in contact for 6 weeks now with no response. Everytime I try and log into my o2 account to see why the bill is higher it says password incorrect. Five times now it has asked me to reset my password, ...

Text problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

I have a huge problem

Dear [O2 Customer Service], I am writing to express my extreme disappointment with the service I have received over the past four weeks regarding an ongoing issue with my text messaging service. Despite numerous attempts to rectify the situation, I h...

data roaming bolt on

from this o2.co.uk website: "The Bolt Ons last for over 30 days. The Bolt Ons last for over 30 days, so you don’t need to use all your data in a day or a week"30 days and a second is over 30 days. So is a million years. I need to know if there is a t...

Resolved! Phone has no sim restrictions yet won’t recognise my sim.

I bought an iPhone 14 privately on eBay with no sim restrictions and yet it won’t recognise any sim. Apple have confirmed iPhone is working as it should. It seems that it may be carrier locked but I can’t get in touch with the seller to see what carr...

No signal in new area

Hi, I've moved to a new area and have no signal. My partner has signal and he's recently moved to O2. I've checked network tracker - no alerts, I've reset my network setting - no change. Correct me if I'm wrong but he has an iphone, and I don't, so I...