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Forum Posts

Home WiFi not working on Samsung S22 Ultra

Hello! I've recently changed from Three to O2, and since my home WiFi doesn't work on my Samsung S22 ultra. It can find and connect to the network and it will work for a short while, then drop out. Similarly if I switch WiFi or airplane mode on or of...

Phone no network

my phone has no service and my network says not available and phone not allowed

08bb98 by Level 1: Joiner
  • 507 Views
  • 2 replies
  • 0 kudos

Repeated texted notifications

I have had this problem since January 3, 2024. I use my own phone TCL 40R 5G T771K. This is obviously an o2 systems fault and not the fault of any phone models. Repeated messages from different entities.

redsails by Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

Resolved! Europe

Can I use my phone in Europe 

Cazza2 by Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Corrupt PDF instructions

I have contacted o2 twice in the last few days to arrange for a faulty handset to be replaced, however all of the PDF return delivery instructions snet via email are corrupt and can't be opened. I've tried both on laptop and smart device a d various ...

MitchR by Level 1: Joiner
  • 628 Views
  • 4 replies
  • 0 kudos

Madagascar

Hello lm in Madagascar with your travel package, but data roaming doesn't work. I have successfully registered with both airtel and orange mg. I appear to have been charged for at least one day.

Number not being changed

At the time I signed up for a sim only deal from ID I filled in the form with the PAC number etc. New sim arrived and it’s an o2 number, so I downloaded the app and went through the process again. Still nothing and twice now I’ve visited o2 shops whi...