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Missed call alerts when I haven't turned voicemail off

Yesterday I got a text message saying I'd missed 3 calls from the same number, but no record of a missed call on my phone. I found this a little confusing as the calls were all at different times so it seems unlikely I would have had no reception on ...

sqsh by • Level 1: Joiner
  • 1587 Views
  • 2 replies
  • 0 kudos

Resolved! Changing phone number to a different company

Hi is there a way I can change my O2 number to make it a giffgaff one as I want to cancel my O2 and continue with giffgaff but don’t want to lose my number

Rose8 by • Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

I am unable to log into my O2 account

I received an email yesterday saying I was at 50% of my spend cap, am unaware what this is, and, once again I am having problems logging into my account mobike number is (REMOVED)

RoseL by • Level 1: Joiner
  • 493 Views
  • 3 replies
  • 0 kudos

O2/Virgin confusion

I'm having a nightmare. My handset and earbuds were purchased whilst I was with virgin. A month later i was switched to O2 so My mobile service is now provided by 02. My earbuds are faulty and neither company will help me. What do I do?

Emmawg by • Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos

Network Singal in Weymouth

The 4G in Weymouth is extremely intermittant. I have tried to report this numerous times. I do not have Wi-Fi access at work and I require my phone to be able to connect. Can this be looked at or reviewed please?I have screenshots of today that my do...

Abii22 by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Refund

Hi I have accidentally bought a bolt on can  I cancel and get refund.

Paree by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

Replacement sim

So I reported my phone as lost or possibly stolen at the weekend. I've received my replacement sim but it is still not working over 24 hours later. Do I need to wait longer or call customer services? The problem is every time I call O2 the wait is al...

Kkkk by • Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos

Contact o2

Recently returned from Spain now my Sky go won’t work and is saying that it doesn’t work in Spain

Cliff2 by • Level 1: Joiner
  • 289 Views
  • 1 replies
  • 0 kudos

Apple Watch Code 14

Hello. I had to reset my Apple Watch Ultra and when I go to set up mobile service, it goes to O2 and comes up with error code 14. Rang O2 told someone from technical department would contact me no one has . i believe it's just a question of O2 resett...

Martin26 by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos
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