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Forum Posts

Access to my online account

I want to be able to access my online account and have a username and password but every time it wants to send me a text verification code. I want it to send me an email verification code

SPC1717 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Track your order section of my O2

The track your order section of my O2 has been like this since yesterday afternoon. Any staff in the community can get it looked at? X (Twitter) has complaints also

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Benlfc by Level 7: Part Timer
  • 1206 Views
  • 5 replies
  • 0 kudos

Resolved! Safe search

I can’t remove safe search. I’m over 18, account holder on pay as you go sim. I’ve got My02 app ,been through google and can’t find any way of removing it?

Mitch2 by Level 1: Joiner
  • 559 Views
  • 1 replies
  • 0 kudos

Phone calls outside UK

I am currently on a cruise ship in the English Channel (currently off the coast of Norfolk). I am unable to make or receive phone calls. The phone (recently switched from virgin media to O2) tells me I need Wi-Fi calling to do so. The device is not c...

Roaming data

Unable to access data in France Roaming data switched on

Fj1300 by Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! new sim number showing

Hi,A strange one here. I got a new sim, kept my old number which took a day to be sorted and has been fine but now after a week the new sim number is showing instead of my kept number when I send messages.Paul.

crusha by Level 1: Joiner
  • 415 Views
  • 3 replies
  • 0 kudos

S23

My side button stuck and carnt get safe mode off whot can I do

Sarah_123 by Level 1: Joiner
  • 224 Views
  • 1 replies
  • 0 kudos