Access to my online account
I want to be able to access my online account and have a username and password but every time it wants to send me a text verification code. I want it to send me an email verification code
Forum Posts
Track your order section of my O2
The track your order section of my O2 has been like this since yesterday afternoon. Any staff in the community can get it looked at? X (Twitter) has complaints also
Resolved! Safe search
I can’t remove safe search. I’m over 18, account holder on pay as you go sim. I’ve got My02 app ,been through google and can’t find any way of removing it?
Phone calls outside UK
I am currently on a cruise ship in the English Channel (currently off the coast of Norfolk). I am unable to make or receive phone calls. The phone (recently switched from virgin media to O2) tells me I need Wi-Fi calling to do so. The device is not c...
No network at all in bradford on avon train station and car park
Hello there,is anyone else having issues trying to connect to the rest of the world in the Bradford on Avon train station and the adjourning car park area?the postcodes are BA15 1DF and BA15 1DQ (these are public spaces)it's really frustrating not to...
Roaming data
Unable to access data in France Roaming data switched on
Resolved! new sim number showing
Hi,A strange one here. I got a new sim, kept my old number which took a day to be sorted and has been fine but now after a week the new sim number is showing instead of my kept number when I send messages.Paul.
No phone signal west wellow Hampshire
No phone signal west wellow Hampshire
S23
My side button stuck and carnt get safe mode off whot can I do
Requested eSIM. Hasn't arrived, now physical SIM is deactivated. What do I do?
Hi I got a new phone, and it only supports 1 physical SIM and eSIM as well. I have a SIM already and that network (1pmobile) doesn't support eSIM so I went online to my O2 account and noticed that I can request an eSIM. I thought, being electronic an...
