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Forum Posts

Phone calls outside UK

I am currently on a cruise ship in the English Channel (currently off the coast of Norfolk). I am unable to make or receive phone calls. The phone (recently switched from virgin media to O2) tells me I need Wi-Fi calling to do so. The device is not c...

Roaming data

Unable to access data in France Roaming data switched on

Fj1300 by Level 1: Joiner
  • 238 Views
  • 1 replies
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Resolved! new sim number showing

Hi,A strange one here. I got a new sim, kept my old number which took a day to be sorted and has been fine but now after a week the new sim number is showing instead of my kept number when I send messages.Paul.

crusha by Level 1: Joiner
  • 400 Views
  • 3 replies
  • 0 kudos

S23

My side button stuck and carnt get safe mode off whot can I do

Sarah_123 by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

Resolved! Switch up - can you ever own the phone?

So - new iPhone offered o na Switch Up deal - presumably I pay that for a year and switch to the iPhone 16. What if I love that phone and hate the 17 - can I stick with the 16 and pay it off or do you never pay your device off under Switch Up? Are yo...

Marcj by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Locked sim

Following advice to lock my sim I tried to do this using 0000 as the default However I my sim locked ( I only tried once) and now I cant use my phone at all Help. I am a wido living on my own and feel vulnerable without my phone