Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Does anyone on here know how to contact O2 by telephone?
I've been experiencing poor signal in the general area of my home and the surrounding areas which is preventing me from using data and providing poor call quality. This has been happening since moving to the area in Setember. According to the network...
Hi everyone, first time posting on here so please be kind For over a week now I have been getting endless automatic texts from O2 telling me visual voicemail cannot be set up on my device.I have never attempted to activate it (didn't even know you co...
I bought a new 5G Motorola G7 phone in April to enable me to use it in the US as my old phone wasn’t compatible. I immediately had difficulty receiving texts so couldn’t access bank, online shopping etc. I would often then receive the texts much late...
Hello on the london underground (in stations) I used to be able to use Virgin media wifi , but that option no longer exists. I understand "wifi extra" is for O2 customers, but when I try to connect to it, it simply says I am unable to. I am a pay mon...
I requested an eSIM for my new phone but all that happened was that my old physical SIM was disabled. Luckily I managed to find a phone number to call support and get it reinstated. I’m now using this physical SIM in my new phone. I see from this for...
Hello would it be possible to change my phone number, being getting alot of spam texts for some reason? Kind Regards,
Can anyone put me through to o2 as trying to get them on here is a nightmare and I can access my other phone that has my sim connected to it i know it needs to go back to be repaired but I can't get onto see the message they sent me
Hi, my kids are grown up and have contracts that I pay for, how can I cancel them please - on the website it says, "call 202" but I don't have an O2 phone number.
Can I use my phone whilst swapping from Virgin Sim to O2 Sim?
