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Resolved! My account has been deactivated

Hi,I was unable to pay my bill and I have severe anxiety when it comes to picking up the phone.anyway went to pay my sue bill & it won’t let me sign in.it asks for my number to send me a code however I have 0 signal to receive anything. What do I do?

Resolved! Virgin O2 merger - missed SIM

Due to a long travel abroad, i missed the O2 SIM sent to replace my Virgin one.I am now unable to use my phone and also i cannot get any support as the advisors are trying to send via message a security PIN which i cannot receive. I need you to send ...

Home WiFi not working on Samsung S22 Ultra

Hello! I've recently changed from Three to O2, and since my home WiFi doesn't work on my Samsung S22 ultra. It can find and connect to the network and it will work for a short while, then drop out. Similarly if I switch WiFi or airplane mode on or of...

Phone no network

my phone has no service and my network says not available and phone not allowed

Repeated texted notifications

I have had this problem since January 3, 2024. I use my own phone TCL 40R 5G T771K. This is obviously an o2 systems fault and not the fault of any phone models. Repeated messages from different entities.

Resolved! Europe

Can I use my phone in Europe

Phonecalls not working abroad

Help phonecalls not working abroad

Hi need help with log in

Need help to sign

My sim has lost service

My SIM card is not giving any network signal my SIM card number is (REMOVED)

Corrupt PDF instructions

I have contacted o2 twice in the last few days to arrange for a faulty handset to be replaced, however all of the PDF return delivery instructions snet via email are corrupt and can't be opened. I've tried both on laptop and smart device a d various ...

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