Get tech support for your O2 issues

Internal phone number migration

Hi team, I called yesterday to keep my existing O2 number on my new contract with O2 (there was issues with upgrading so I got told to just to a new contract). I was told it could take a couple of days but I was not told I would have no signal on eit...

Track

Track order

02 app not work

02 app shows oops something went wrong message. Deleted app a downloaded again. Still the same message. In 02 account online shows that there are no products or services. Phoned 202 yesterday still the same. Stupid virtual assistant wants to take you...

O2 account

I can't get into my O2 account

Call waiting

Call waiting not working since migrating over from Virgin since 25/8/23 please help thanks

Resolved! Replacement SIM card

Hi,I am having problems with internet signal. I have had several hand me down phones from my wife, the one I’m currently using is an iPhone 12 Pro Max. the SIM card I’m using is years old from previous phones. I can rarely get decent internet use. Ev...

iPhone 15 Pro Max e SIM swap

Hi I have been trying all sorts of ways to swap the e SIM from the old iPhone 13 pro max to the new iPhone 15 pro max that i got for christmas. I am overseas on holiday so not able to just walk into an O2 shop I tried the apple swap but that givers a...

Resolved! Cannot activate extra

I have just changed contracts and have chosen Amazon prime as my extra. I have received the email to activate my extra but when I click on it to activate it I am taken to the Amazon website with the message "This account isn't eligible for this offer...

NEED PAC CODE OVER MAIL

I have a problem with my O2 SIM and have stopped receiving texts on my phone. I have been to an O2 shop, spoken to several members of the tech support team and customer services, and have been running from pillar to post for the last two weeks, every...

Resolved! No Caller ID on Incoming Calls

Can anyone help please, I've just switched to O2 from Tesco Mobile, and now all incoming calls are showing Unknown or no caller ID.I see multiple people here have the same issue, have called customer service multiple times but keep getting told to ch...

O2

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