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Resolved! No Caller ID on Incoming Calls

Can anyone help please, I've just switched to O2 from Tesco Mobile, and now all incoming calls are showing Unknown or no caller ID.I see multiple people here have the same issue, have called customer service multiple times but keep getting told to ch...

Pravin by • Level 1: Joiner
  • 4069 Views
  • 9 replies
  • 0 kudos

Resolved! Unwanted subscription renewal charges

’m being charged for disney plus bolt on, I never subscribed for it but did have a free trial when I upgraded my phone and it must have auto renewed when it expired. Please cancel this bolt on, I never use it and didn’t request it.

App

App never worked. 

Resolved! New APN Roaming Settings

Early in Dec 2023, I received an email from O2 which said......"It’s time to update the APN (mobile data) settings on your phone. If you don’t do this, you’ll be unable to data roam when you go abroad"I know HOW to change the settings but there is no...

SIM Not provisioned. No access to MyO2 and no help via call

Good morning, I've had a 'sim not provisioned' error on my phone for a day or so. Furthermore, logging in to my o2 account shows no services linked, and I can't receive the 2 texts to my number to relink my number, due to the above error. Calling 202...

Sp077 by • Level 1: Joiner
  • 948 Views
  • 3 replies
  • 0 kudos

Resolved! Ongoing poor service - what to do?

Hi, My area is suffering with ongoing issues with a local mast - signal strength is a single bar, calls drop/don’t connect etc. This is the same within my house and outside; I have enabled wifi calling, but the issues still persist - ultimately, I’m ...

Porting

Aaaaaaah I’m still having issues with porting my number! got a PAYG sim on giffgaff after lots of issues of migrating my number when upgrading through a 3rd party. tried to port my number last week & apparently my temporary o2 contract has been disco...

Jillaboo by • Level 1: Joiner
  • 558 Views
  • 1 replies
  • 0 kudos

Resolved! My 02 account

Need to download roaming in South africa not sure how. Can you help me urgently please

DH5 by • Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos
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