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Forum Posts

Resolved! Apple Watch Not connecting

My Apple Watch Ultra is linked to my IPhone on O2 account but shows as No Connection on gather watch under mobile settings - There is a green tick against O2 Plan - I’ve tried 8 Customer service Agents in attempt to resolve and Esim has been rest a f...

Lhc444 by Level 1: Joiner
  • 6440 Views
  • 34 replies
  • 0 kudos

cellular at sea maritime network

I need to make and receive calls from the business while my cruise ship is at sea. The fact is I can't connect to the network at all. I wonder what is preventing me from connecting to this cellular at sea maritime network. Is it a roaming barred, spe...

funfun by Level 1: Joiner
  • 1677 Views
  • 6 replies
  • 0 kudos

Resolved! 2nd phone

how can I check the bill for my 2nd registered phone

Ported number from EE

Hi,my old number has been ported today from EE and everything seems to be working fine apart from that I’m not able to receive any calls,it goes straight to EE voicemail for some reason. I have reset network settings on my iPhone but still doesn’t wo...

Chris276 by Level 1: Joiner
  • 676 Views
  • 2 replies
  • 0 kudos

Resolved! Invoice number for recent order

Hi, I recently placed my order for galaxy s23 upgrade. I need to claim my free gift from Samsung and I need my invoice number to verify

Paul316 by Level 1: Joiner
  • 1146 Views
  • 1 replies
  • 0 kudos

My Extras

Hi, I’ve had some issues with my O2 app after leaving Virgin, I can now login but wanted to add the Prime Extra to my account but it is saying there is an error and to contact you

Rosieh123 by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

URGENT - Network Issues SS7 area - defective mast

Network Issues:Please can someone advise when the defective mast in the SS7 area is going to be fixed. No network connection, phone constantly flashes Emergency Calls only and is draining the battery so quickly. Can only connect to the wifi to make p...