Get tech support for your O2 issues

Resolved! Charging issue on Samsung Galaxy S24

My phone when not plugged in sometimes shows that it is charging as well as sometimes when i do plug my phone into a charger it takes a few attempts to get it to connect and start charging. Any one else having these issues?

Payment not taken

Hi, I paid for my £10 tariff on the 24th. It came out my account but it hasn't went through on my O2 account as its showing 0 and i have no minutes of data. Can this be addressed? I've confirmed that the money has butni received the following text: O...

eSIM help for a bit of a dummy!

Okay, so I am a bit of a dummy. I am having my first experience with an "eSIM" and am not sure if I have activated it correctly or not. We're talking Samsung S9 / Android to Samsung S23 Ultra / Android. My previous data plan was 2GB per month. My new...

SIM

Went to O2 shop and got new phone, new SIM required. That was yesterday about 10..30. Still no phone service..is this normal?

Resolved! Apple Watch cellular showing No Connection

Watch has worked perfectly with cellular for over a year then suddenly refused to connect. Still showing green tick and O2 under plan. Tried calling for support several times but after waiting over 20 minutes each time, gave up. Tried engaging with t...

New Phone

Hi - I am transferring my old phone to my new phone and it has been stuck on 95.1% for over 30minutes is this normal?

Resolved! Current device broken / can't verify number to upgrade

My current Samsung S21 has completely shutdown (black screen of death) and I am trying to upgrade to get a new one, but I can't verify my ID via text and this seems to be the only option. Please help