App issues
All I want is to be able to log into the App, it should be straightforward I’ve been able to do it in the past
Forum Posts
Poor reception
Hi. My post code is Sk177td, the reception is still very poor. I am paying for a service for which I am not receiving!!! Please address soonest, I have complained before, nothing is getting done with any urgency. If you don't at least compensate me f...
Resolved! Esim
I bought an Apple Watch u2 from o2 and the data plan, never received a QR code been 7days, rang o2 today and they said I had to swap my card sim in my phone to an eSIM now to make the watch work on cellular, now I can’t even make it receive calls on ...
Resolved! Smartwatch Esim
I will give this one more go before I cancel the number. I can't get any sense out of the 'online help, virtual assistant, speak to advisor' nonsense.... I had a galaxy watch 6 bought for me at Christmas - not from O2. It is linked to my phone as usu...
Ipad
Hello I done a order on line last night can u tell me when it will be processed please
Access to my o2 account
I can’t access my o2 account. I have tried with my email address and password. Have then changed my password and tried again but not working
Unable to transfer my number from PAYG to PAY MONTHLY PLAN?
Hi. Please could you help? I am desperate now and not sure who else to contact. I’ve decided to migrate from PAYG to Pay monthly plan and on Saturday (20/01/24) I went to O2 store. I’ve chose the new eSIM Pay monthly plan and they’ve provided me with...
Bar not lifted! Called on 23rd January, sorted my account, turned phone off & on
Bar still in place 15 hours after conversion with o2. Need lifting ASAP
No signal
There has been no signal in frizington area Ca263sh for 2 days now, am not happy am paying for a phone on contract that I can’t use, unless using Wi-Fi. Please could you email carsonfen1**Personal info**when the problem is going to be solved pleaseki...
