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Resolved! Apple Watch Ultra Disconnecting from Cellular Data and only connects again if watch is restarted

Hi, I'm experiencing some issues with the cellular connection on an Apple Watch Ultra. The cellular data connection drops and does not come back unless the Watch is restarted. This problems occurs when using the watch for cellular features. ie when i...

Text messages not sending - getting message to say "Message Not Delivered"

Hi all, I have been having some issues with my text messages as of lately. My partner's data ran out and I have been texting him. However, every text I send seems to deliver and then I get a message saying that it has not been able to deliver. I can ...

Resolved! HUAWEI Watch 4 Esim

HiIs it possible to get a O2 ESIM to work with the HUAWEI watch 4?

Resolved! Charge to mobile

How do you stop charge to mobile?

Phone will not call or text

Phone will not call or textI have topped up but when i try to call anyone i get the automatic message saying you do not have enough credit

Cancel reoccurring payments

I need to cancel any reoccurring payments

new network connection/service on new SIM

i have just taken out a new O2 contract with a new phone, all has been set up correctly as confirmed in the o2 shop.However the new SIM is not getting any network connection. o2 over the phone customer service and also the O2 store have both tried ne...

Resolved! caller id

I transiyioned to O2 from Virgin some months ago and all was well till two weeks ago when caller ID stopped working. Two call to customer service have not resolved the issue

Roaming Sim not activated

Hi, I have a problem in Europe my card not see networks, and not connected him. Help me please, I am not registered in my o2, because code activation not sent me, I not have a network

My account

I have ported my number from EE, but since this as been done I can not make calls on my mobile. I've now spoken to several people about this from o2 and I'm getting told different things. I can receive calls and message. This as been going on since F...

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