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Forum Posts

Transfer of sim from iPhone 8 to iPhone 14

I have an iPhone8 with a pay monthly sim apparently the sim is not transferrable to my new iPhone 14 can anyone advise me on how to solve this problem.

JD73 by Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Voicemail divert number

What number do I enter to forward all calls straight to voicemail? Or is there a voicemail setting to do this? The only number I can find searching help/forum is 901. I will try this but looking for confirmation / best solution. I am pay monthly usin...

Sha_rock by Level 1: Joiner
  • 2472 Views
  • 3 replies
  • 0 kudos

My o2

I cannot access my MyO2 account, I just get a message basically saying there’s nothing in it

New Contract Not Activated 8 Days After Delivery

Hi,I ordered a Pixel 8 on the 11th of December for £509, intending to benefit from the £200 Extra trade-in. I ordered it with an airtime plan of £9 a month, which I could cancel at any time.I received the phone a week ago, but the SIM hasn't been act...

daniqm1 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Error code 14 again with Apple watch

HiHas anyone had this resolved recently, the agents I used to contact all say former staff on their profile. I feel like I’ve wasted a year of paying for my Apple Watch plan for it not to be connected properly.happy for anyone’s help. many thanksDeni...

DeeRead by Level 1: Joiner
  • 390 Views
  • 2 replies
  • 0 kudos

Cannot access My O2, neither on app nor online

Hi all, I cannot access my O2 account neither through the app nor through online. I get the error saying "We've had problems finding your account" Can you please help to resolve this asap as I want to get access to understand the charges you are maki...

mpetrus by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

3G everyone else 5G

I’ve just landed in Iceland and only have 3G but everyone in my party has 5G and we’re all on O2i have restarted my phone numerous times and reset network settings.

Resolved! My phone not activated

Hello I’ve paid a late bill Over 24 hours ago But my phone is not activated

Mick-02 by Level 1: Joiner
  • 543 Views
  • 3 replies
  • 0 kudos

I have no mobile data

I have just swapped my phone to an I phone 15 pro and now I have no mobile data. My normal network works fine sending sms messages and making calls, but I can’t use anything that requires mobile data such as internet access. How do I fix it?

Kieran_- by Level 1: Joiner
  • 791 Views
  • 2 replies
  • 0 kudos