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Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 2888 Views
  • 7 replies
  • 0 kudos

[Video Guide] Increase text size on iOS or Android

Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...

Chris_K by Former Staff
  • 5038 Views
  • 2 replies
  • 2 kudos

[Video Guide] Extend your ring time

Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...

Chris_K by Former Staff
  • 15758 Views
  • 14 replies
  • 0 kudos

[Video Guide] How to use the My O2 App

Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...

Chris_K by Former Staff
  • 8044 Views
  • 5 replies
  • 1 kudos

[Video Guide] Voice and video calling on WhatsApp

Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...

Chris_K by Former Staff
  • 7430 Views
  • 6 replies
  • 0 kudos

Resolved! wifi extra

Is my iPhone SE with iOS 16.3.1 compatible 

Resolved! Apple Watch 4G dropping out - Help please

Hi allNot tried this before so here goes...I recently bought a new apple watch ultra and transferred my esim from my old series 7 - following the process given. The mobile phone bit works fine and I can make calls. The issue is the 4G which constantl...

ajmfish by Level 1: Joiner
  • 269 Views
  • 2 replies
  • 0 kudos

Resolved! o2Sarah

Is  o2Sarah still on ?been waiting for a reply to the PM i sent her 

Apple watch - Data plan setup - Error code 14

HI All Ive read various threds on this topic and sounds like a need some support/ intervention from o2 @O2Lisa @O2Sarah- can you help Have an apple watch S5 GPS+Cellular. phone and watch on latest OS. have gone to setup the mobile data part of the wa...

Resolved! Repeated texted notifications

I'm getting multiple texted notifications for everything from banking transactions to parking alerts, and sometimes these occur hours late and then repeated up to five times. Is this a network malfunction, or something to do with my Motorola phone ? ...

SW12 by Level 1: Joiner
  • 611 Views
  • 5 replies
  • 0 kudos

Resolved! Didn't receive my sim card

My phone is not working. I didn't get any sim card from o2 and nothing works! All security questions are sent via messages but with no network I can really answer them.I was moving houses in May and now I'm afraid that for some reason(!) you've sent ...

Resolved! visual voicemail - repeated notification text

For the past few days I'neen getting flurries of texts: "Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."This suggests something wrong at o2's end. ...

Maspiers by Level 1: Joiner
  • 6484 Views
  • 6 replies
  • 0 kudos

Resolved! Activating esim

Trying to activate the esim in my new iPhone 14

PhilRees by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! Fishing answer phone messaged

I have a blocked fishing number that is somehow leaving voice messages. Why is that and how can I delete it without listening to it?

BW02 by Level 1: Joiner
  • 260 Views
  • 3 replies
  • 0 kudos

Resolved! network unlock pin

I have been given an ee data sim as a gift and my tablet which doesn't a phone number on it, is asking me for a pin to unlock the network. Does anyone know what it is please?

debski64 by Level 1: Joiner
  • 247 Views
  • 1 replies
  • 0 kudos