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Forum Posts

How do I get 5G service?

I used to live in a total mobile signal blackspot - until a phone mast was built about 1.2 miles away with clear line of sight, and O2 started transmitting about 6 months ago (I live in the UK postcode NE65 7AN).The O2 website says I should get 5G si...

bejb by Level 1: Joiner
  • 2060 Views
  • 14 replies
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Blacklisted

I brought a redmi note 10 pro in 2021 direct from Xiaomi, I've now brought a new phone and would like to sell the redmi I've been told my phone was blacklisted by O2 in 2022 though I have been using it. It was brought brand new.Is there anything I ca...

Kahlan by Level 1: Joiner
  • 407 Views
  • 2 replies
  • 0 kudos

New phone same plan

More info (Highlight to read)More info (Highlight to read) Hello, I currently have an exceptional mobile plan of £15 per month for unlimited data, texts, and minutes. My current phone contract ends next month and will be fully paid off. However in or...

Youssef1 by Level 1: Joiner
  • 1273 Views
  • 2 replies
  • 0 kudos

Not connecting to WIFI, only showing Saved.

Do I need to download a new set of settings for my mobile (Oukitel C36)? I have had to do this with other carriers in the past.I am not connecting to WIFI at home, it only shows it as being "Saved".

The_Deej by Level 1: Joiner
  • 1051 Views
  • 7 replies
  • 0 kudos

my sim is not working for couple of months

Dear Customer care,I using my O2 sim for last 2 years , but now couple of months im in India and its unable to receive any sms or calls ,im still using the Whatsapp on same number. can you guide me how to resolve the issues vigil

kanethara by Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Cannot use app

It keeps saying in 48 hours however will not login

Chlo5810 by Level 1: Joiner
  • 278 Views
  • 1 replies
  • 0 kudos