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Can’t make outbound calls

Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill. everytime I try to call O2 I get told they can not access my account t details due to a migration platform this is so frustrating I can not use my...

Watch

Ever since i brought a smart watch and connected to my phone it has taken all my unlimited data calls and messages and mobile number so for the last few months ive had to top data up on phone to use it and its been costing me over £130 a month

Stumx69 by • Level 1: Joiner
  • 648 Views
  • 3 replies
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Can't access my bills

Hi, For 2 months now I can't access my bills to download them for my records. Can you please provide January and February's bills and fix the access problem? Thanks

Why has my rolling plan been cancelled?

I haven’t changed anything about my £10 rolling plan, which I am happy with, yet I got a text this morning saying “O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/...

TX2022 by • Level 1: Joiner
  • 668 Views
  • 1 replies
  • 0 kudos

Resolved! All incoming calls are no caller id

All my incoming calls all no caller id I have followed advice from o2 and apple I believe there is a problem from o2s side. If anyone has a solution please let me know thanks regards

Data usage stopped working

Hi all.... I need to monitor my household data usage through our 4g data sim/router to stay within O2's fair usage policy limit .... so I check regularly and level of use so far in the month determines whether my boys can download games, stream TV, u...

NanuNanu by • Level 1: Joiner
  • 803 Views
  • 3 replies
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Galaxy z fold 3 Faulty and not honouring warranty

I wonder if anyone has had a similar issue and can offer some advice? I have a Galaxy Z fold 3 and the standard internal screen cover coming off happened to the phone. It got so bad it was coming off completely. The outer screen then started playing ...

Garz88 by • Level 1: Joiner
  • 676 Views
  • 1 replies
  • 0 kudos

Galaxy watch

I've just ordered a samsung galaxy 6 and O2 have assigned my mobile number to the watch, so now my phone is useless. How do I sort it out?

peter-t by • Level 1: Joiner
  • 938 Views
  • 5 replies
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Resolved! Quickest Giffgaff to O2 switch + *trying* speed on contract sim

I live *slightly* rurally. I have a TP archer mr500 router and an external 4g antenna installed by a professional aerial service who’s been working in the area for decades and so would know where to place/orient it. I was with smarty until recently. ...

B1536 by • Level 1: Joiner
  • 1197 Views
  • 3 replies
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Resolved! Reminders

I get reminders I have missed a call, it says go 901*55. But nothing happens.I get ask instead for a pin number.The help on this site is no help, it just sends you round a loop, which is pretty disgusting for a national organisation.How do I switch o...

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