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Volt Benefits

Hello,I am trying to activate volt benefit but I keep getting the error:"Sorry, we're having trouble fetching your information at the moment. Please try again later."We have a virgin Media broadband at our address registered in my husband's name. Tha...

I'm not receiving any text messages

Hi, I don't receive any text messages for the last couple of days. Restarted my device and still nothing. How to solve this problem? Thanks

No netwerk abroad

Hi, I’m abroad in Belgium and I don’t have any service or netwerk so I can’t receive or make any calls or messages, let alone use mobile data. How do I go about this? Many thanks!

Slow Internet\data

Hi allI'm experiencing slow Internet\data downloads and have been for a few weeks now and the network status page hasn't moved from "We seem to have a problem with one of the masts in your area". Download speeds are around 4mb at best with upload spe...

Puk code

Can I get a puk code?

Transfer of sim from iPhone 8 to iPhone 14

I have an iPhone8 with a pay monthly sim apparently the sim is not transferrable to my new iPhone 14 can anyone advise me on how to solve this problem.

Resolved! Voicemail divert number

What number do I enter to forward all calls straight to voicemail? Or is there a voicemail setting to do this? The only number I can find searching help/forum is 901. I will try this but looking for confirmation / best solution. I am pay monthly usin...

My o2

I cannot access my MyO2 account, I just get a message basically saying there’s nothing in it

New Contract Not Activated 8 Days After Delivery

Hi,I ordered a Pixel 8 on the 11th of December for £509, intending to benefit from the £200 Extra trade-in. I ordered it with an airtime plan of £9 a month, which I could cancel at any time.I received the phone a week ago, but the SIM hasn't been act...

Resolved! Age restrictions

I would like all ages restrictions taken off my sim

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