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Ex Virgin Media - I want to update my name on the account no option available :-(

I had a shared account on VM, as part of move to O2 we have ended up with the same name on both accounts. If I go to "Edit your personal details" there is a message that says: "If you need to change your name or date of birth, you’ll need to upload a...

Samsung s23 fe - Keeps disconnecting from wifi

So I got the Samsung s23 fe last week and I noticed the WiFi was being glitchy and figured it was issues sigh VM. No one else who has phoned with VM has this issue. Tried restarting the hub and my phone constantly keeps disconnecting and buffering, h...

Not getting or receiving some calls and texts

Hi I am struggling, I got a new phone it had an EE sim but we transferred it by PAC to my original number, some calls and texts and coming through and some are not, please help, I use this as a business phone d

i have £15 in my balance and would like to make it a £15 tariff

i have paid £15 in o2 thinking it would give me a £15 tariff but it hasnt and i would like to make it a tariff if its possible

Six and 1/2 hours on the phone

Hi AllHaving spent 6 1/2 hours on the phone to O2 pre Christmas my issue still isn’t sorted and I’ve received a Notoce of Disconnection. I’ve tried calling their Supprt Desk to spend 15 mins answering calls only to be put on hold , transferred and th...

Can’t see my bill

I’ve changed my password. I’m in my o2 with my name on it welcome Dougal. But still can’t see my bill? Why ?

Resolved! Using my mobile in the USA

What is the most cost effective way of making calls on my mobile in the USA?

Phone in spain

My payg sim does not work in Spain

Installed a eSim using the O2 app and website. Now I have no signal. It has been 5 hours now

Installed a eSim using the O2 app and website. Now I have no signal. It has been 5 hours now. Anyone know how to fix this issue?

Resolved! My rolling plan has vanished

My £10 Rolling Plan has vanished without warning. O2 was not able to take automatic payment this month, which has happened before, but when I paid £20 in the account (to account for next 2 months) it didn’t automatically return to my £10 Rolling Plan...

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