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Forum Posts

Smart work name

 Hello I'm trying figure how I can get my business name to show on outbound calls in the UK similar to the sample one in the picture, I've registered my number with Hiya and they have added it but it still doesn't show as a smart number or my busines...

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Jazzyb by Level 1: Joiner
  • 756 Views
  • 2 replies
  • 0 kudos

Resolved! 5g

I recently got samsung s23 as pay as you go but can't seem to get 5g on it checked my settings on the right 1. 5g is in my area, anyone any ideas

Payment

Why can't I access the bill payment screen via my O2. It tells me to use another phone number

Bri6 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Esim

Trying to set up eSIM but Mobile Data is greyed out on new ophone

Murphymoo by Level 1: Joiner
  • 513 Views
  • 2 replies
  • 0 kudos

Resolved! No caller id on all incoming calls for over two weeks

Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...

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Grammo by Level 1: Joiner
  • 5568 Views
  • 7 replies
  • 0 kudos

WiFi calling

Hi, I'm new to O2 and have the Samsung S22, I work offshore on an oil platform so rely on WiFi calling to send/receive messages and make/receive calls.I cannot get WiFi calling to work but my colleagues on O2 can do this with no issues. I've enabled ...

Brian78 by Level 1: Joiner
  • 1513 Views
  • 4 replies
  • 0 kudos

Service and data not working on new device

I got a samsung fold 4 off a friend and got the screen repaired as it was broken but when i put my sim card into the device my service and mobile data hasnt worked since I have gone into my local store twice and have recieved a sim and had them activ...

Kenty by Level 1: Joiner
  • 1025 Views
  • 3 replies
  • 0 kudos

Resolved! Turn off child lock on sim

Hi, it seems my account was added under “child protection” by my aunt when she helped set up my sim. I came into the country newly and she helped me set it up I don’t have access to a few websites and I would like to get that change. I no longer have...

Tammy98 by Level 1: Joiner
  • 677 Views
  • 1 replies
  • 0 kudos

Renewal

Hi can  you renew my account so I can top up and get my data back please

FiveP by Level 1: Joiner
  • 316 Views
  • 1 replies
  • 0 kudos

Resolved! Adding a new number

Hi , I already had a o2 number registered to my email which I use for the O2 app but now my virgin number which has moved over to o2 is registered to the same emails I can't access ,is there anyway I can add 2 number to the same account to view on th...

222taylor by Level 1: Joiner
  • 386 Views
  • 1 replies
  • 0 kudos