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Forum Posts

Porting landline number

Hi. I want to get rid of my landline in the house but keep the number as I have had it for years and most people know it. How is this possible please

John7777 by Level 1: Joiner
  • 1231 Views
  • 4 replies
  • 0 kudos

Resolved! All Incoming calls show as Unknown

Since I upgraded my sim card. All calls I receive are 'caller unknown' even when numbers are not withheld. Seams to be a common problem, tried changing sim cards several times including 4g & 5G sim cards, tried resting network connections, tried 4G c...

Maddy12211 by Level 1: Joiner
  • 10190 Views
  • 11 replies
  • 1 kudos

watch sim still stuck on O2 Activating. 2 weeks later

Ive spoken to O2 customer services for over 4 hours in total. They set up the airtime £7 plan over phone then cancelled it after the call had ended. The guy who did it won't call me back. Why is this so complicated. O2 service is very very poor

Luke7878 by Level 1: Joiner
  • 541 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail

Switched from EE to O2 pay as you go a couple of months ago and since then my visual voicemail has not worked. Have scrolled through the community and many advise asking O2 to activate IData on my account, however after a couple of long and fruitless...

AlishaJ by Level 1: Joiner
  • 1831 Views
  • 3 replies
  • 0 kudos

Can sent text messages but cannot receive

Samsung Galaxy J3 stopped receiving text messages, but I can still send. Have updated software, optimized phone, and cleared out old messages. Still not receiving.

StephenC1 by Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

Resolved! How the hell do you get your PAC code?

Can anyone clarify how on earth you get your PAC code please? I have tried the text message service and this does not work if you have two numbers on your account. I have tried the website link on MY O2 and when you click continue this does not actua...

My app

Can't log in to my app

261 by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

I have no signal on an 02 business mobile

Hi I have no signal on an 02 business mobile which I use to conduct my business and am unable to contact o2 as I'm unable to make outgoing call my number is xxxxxxxxxxxxx is a member of the team to call me back? [Mod edit: Please do not share persona...

AerialArb by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos