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Number Migration - Virgin Legacy Problems

Hello, I have recently bought a new handset with an O2 pay monthly plan. I planned to switch my old number to this new handset sim - sounds straightforward. The problem is my old number is a Virgin Legacy sim, and so when I get a PAC code it isn't ac...

Mica77 by • Level 1: Joiner
  • 858 Views
  • 4 replies
  • 0 kudos

Split port from EE to O2

Hi,I have a few O2 numbers on my account and wanted to move accross two EE numbers via PAC / number porting. I had a message today saying the port has been done.On both number transferred to O2, the EE sim is still active and receiving some calls and...

Bhavesh by • Level 1: Joiner
  • 660 Views
  • 4 replies
  • 0 kudos

Resolved! Using phone in Ireland

Can I use my O2 (formerly Virgin) phone/SIM in Ireland? What does it cost?

TimBro by • Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

mobile number hasn't transferred

Filled in form to transfer (REMOVED) and overwrite (REMOVED) using PAC (REMOVED) and it hasn't happened yet.

Kuga by • Level 1: Joiner
  • 310 Views
  • 2 replies
  • 0 kudos

sms messaging changes

is there a change to the provider for sms messaging - i have received a random text mentioning google

Ian-James by • Level 1: Joiner
  • 621 Views
  • 5 replies
  • 0 kudos

helpdesk

How do I contact O2 Helpdesk to get a refund.This website is not easily navigated.

Colin1873 by • Level 1: Joiner
  • 346 Views
  • 2 replies
  • 0 kudos

Resolved! Keep my original number after installing my new sim

I was already an O2 customer but I installed my new O2 sim card last night. This has resulted in me having a new phone number when I had stated I wanted to keep my original number. I had called 202 an hour ago and eventually spoke with someone. She e...

BrianJ by • Level 1: Joiner
  • 873 Views
  • 2 replies
  • 0 kudos

Resolved! Hotspot password

Trying to connect my phone to my smart TVIt's asking for a password I don't know what it is?

Chilli2 by • Level 1: Joiner
  • 499 Views
  • 3 replies
  • 0 kudos
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