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Resolved! The dreaded Apple Watch won’t connect error 08

After O2 cancelled the wrong watch on my account (!), I am unable to setup my watch again. See error below. I have been on with support who took my watch serial number (?) and reset it then told me to try 24 hours later. I still get the issue. This h...

ta88ycat by • Level 2: Apprentice
  • 8829 Views
  • 21 replies
  • 0 kudos

Resolved! Cellular issue Apple Watch series 9

Hi, I have never posted before but this is my last resort. I recently got a new cellular Apple watch series 9 from Apple. It works perfectly except for the data. I set the plan up up on the first day I got it, chose the plan, got messaged the contrac...

LouiseW by • Level 1: Joiner
  • 4646 Views
  • 19 replies
  • 0 kudos

No signal

Hi I live in sy43pq and for 1 month or more I had h+h or E for my signal.is a tower down or something

Chris851 by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

Resolved! £15 taken for my rolling plan & not activated

£15 was taken for my rolling plan on the 28th January and not activated. I’ve had to top up again today on the 3rd February and no sign of a refund and no luck getting hold of customer support with all options diverting you to the top up line. Also m...

Lucky78 by • Level 1: Joiner
  • 583 Views
  • 1 replies
  • 0 kudos

Coverage in Buxton, Derbyshire

One of the masts that serves Buxton, Derbyshire was vandalised before Christmas. O2 have not even started the repair work even though they have admitted that the damage is affecting multiple masts in the area. We are a town of 25,000 people with awfu...

Ambrop01 by • Level 1: Joiner
  • 2145 Views
  • 9 replies
  • 0 kudos

No signal

Hi I'm unable to make or receive calls in my house me and my wife are having the same problem and we are both on O2

Peter1980 by • Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

No roaming signal outside UK & Europe

Hi, My contract was with VIrgina Media and it was transferred to O2 recently and I had no problem in the UK. Now I am travelling outside UK and Europe and even I added bolt-on and roaming services and turned on my data I cannot pull any O2 signal. I ...

Arash by • Level 1: Joiner
  • 376 Views
  • 1 replies
  • 0 kudos

mp4 file size increases inexplicably

I have been taking 40 minute selfie videos for the purposes of a piano exam. The examiners impose a limit of 2GBytes on the file size than can be uploaded.Initially I found the file size to be just over 1Gig, but each time I take a new video the file...

AlistairW by • Level 1: Joiner
  • 651 Views
  • 2 replies
  • 0 kudos

My phone won't accept Vodafone calls

For several months now, my phone hasn't been able to take Vodafone calls. It started with one of my contacts and now there are at least 4 people on my contacts list who are not barred but get the message "this person's phone is switched off" if they ...

Ruthie54 by • Level 1: Joiner
  • 3294 Views
  • 10 replies
  • 1 kudos
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