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Forum Posts

O2 account

I have created an O2 account linked to my email, but I can't link that to my mobile phone number because I get the message "phone number already linked to another account".Is there any way around this? I vaguely remember an old 02 account ID but have...

NML by Level 1: Joiner
  • 405 Views
  • 2 replies
  • 0 kudos

Southway Plymouth

What is going on with the network in Southway Plymouth? When I do a network check it says:Looks like a nearby phone mast isn’t working as it should, sorry.Our engineers will be on the case already, and your service might come and go until we fix it. ...

Resolved! Payment date

Hi, I want to change my payment date in which my direct debit comes out for my phone bill? How do I go about doing this?

AR2812 by Level 1: Joiner
  • 361 Views
  • 1 replies
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No service

I have been without service since Friday 9th February. When will my service be restored and will I be billed for the time of my service being unavailable? My postcode is IV19 1 JY

Changed Tariff - Voicemails Disapeared

My contract with o2 was up so I managed to find a better value tariff with them. After the switchover I then noticed that all my old voicemails had disappeared. After many frustrating calls and chats they have now told me that my voicemail should be ...

joeycoco by Level 1: Joiner
  • 887 Views
  • 2 replies
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Samsung watch 6

Got watch to link to my existing account however can't make calls or text when not connected to phone. After hours on hold to customer service and being cut off . Eventually got told esim isn't working and they will send new one. However I'm not conv...

Mo1967 by Level 1: Joiner
  • 790 Views
  • 1 replies
  • 0 kudos

New phone 5g doesn't work

I have got a new upgrade and my 5g/4g doesn't work when I turn it on. It works sometimes but most times it doesn't. I only got the phone 2 weeks ago!

Rhill by Level 1: Joiner
  • 436 Views
  • 1 replies
  • 0 kudos