Hi,I am having problems with internet signal. I have had several hand me
down phones from my wife, the one I’m currently using is an iPhone 12
Pro Max. the SIM card I’m using is years old from previous phones. I can
rarely get decent internet use. Ev...
Hi I have been trying all sorts of ways to swap the e SIM from the old
iPhone 13 pro max to the new iPhone 15 pro max that i got for christmas.
I am overseas on holiday so not able to just walk into an O2 shop I
tried the apple swap but that givers a...
I have just changed contracts and have chosen Amazon prime as my extra.
I have received the email to activate my extra but when I click on it to
activate it I am taken to the Amazon website with the message "This
account isn't eligible for this offer...
I have a problem with my O2 SIM and have stopped receiving texts on my
phone. I have been to an O2 shop, spoken to several members of the tech
support team and customer services, and have been running from pillar to
post for the last two weeks, every...
Can anyone help please, I've just switched to O2 from Tesco Mobile, and
now all incoming calls are showing Unknown or no caller ID.I see
multiple people here have the same issue, have called customer service
multiple times but keep getting told to ch...
’m being charged for disney plus bolt on, I never subscribed for it but
did have a free trial when I upgraded my phone and it must have auto
renewed when it expired. Please cancel this bolt on, I never use it and
didn’t request it.
Early in Dec 2023, I received an email from O2 which said......"It’s
time to update the APN (mobile data) settings on your phone. If you
don’t do this, you’ll be unable to data roam when you go abroad"I know
HOW to change the settings but there is no...
