Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
From the volume of posts, (myself included) there seems to be an issue at O2 setting up mobile data to Apple watches.Oops error codes, then stuck on activating.The O2 folks here have been great getting past the errors, but days of ‘O2 Activating’ wit...
during update phone froze on 30% and is now in a cycle of restarting everytime update gets to 30%and will not reset, hard or soft
Hello! I am using Oppo Find N2 that has been bought no in O2 shop. The option for Wi-Fi calling does not exist, which I assume is due to it not being enabled. Any suggestions from anyone? Many thanks,Arnold
My local o2 store has told me to escalate my issue to technical support and request a ticket number.On Saturday 8th July I obtained a replacement SIM card for my Google Pixel 6. Once inserted, the new SIM would not provide mobile data/4g but otherwis...
I know this is strictly an O2 board but I am tearing my hair out and going round in circles, I’m hoping that someone here can help or may have been in the same boat.I was due to migrate over on Sunday, Saturday I received a text fro virgin saying it ...
Hi, I was with Virgin and always used the chat features / RCS on my samsung. My partner also always has this on and he to was on Virgin. My partner was moved to O2 from Virgin a few weeks before me. From the first day he moved over 90% of the time th...
I can’t login. Please help
Hi there, I'm Andrew. And I have a Samsung 21 ultra 5g now the evening of the 12th of July I was on FaceTime with a friend of mine, and my phone died I thought oh it’s fine I’ll grab my charger but nothing is working. I think my phone died like with ...
Hi all, Moved to a new PAYM SIM-only deal this week and ported my number (a number I've had for 20+ years across many networks). Set-up of iMessage and FaceTime is failing on my iPhone 12 Mini. I've tried resetting network settings, resetting all set...
Since moving from Virgin to O2, cannot access sites using moble data which I can access without a problem using home internet. Get SSL error messages saying site not secure when it is. Any fixes? Thanks.
