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Resolved! I keep getting bills by SMS/email for £0 after ending my airtime plan

Dear o2, Why am I continually receiving text messages and emails relating to billing, despite the fact I have no active airtime contract with O2? I have received three text messages and have no way of stopping them it seems (no products show under my...

Screen faults

I’m having trouble using buttons on the right hand side of my screen, any buttons on that side can’t be pressed, I can take lots and lots of attempts at pressing the letter P or touching the crosses to close something

locked out

Need to sort bill but my number is not working or recognised. Spent lots of hours trying to ring gets cut off every time.

Can’t make outbound calls

Since Thursday last week I have been unable to make outgoing calls from my mobile, I have paid my bill. everytime I try to call O2 I get told they can not access my account t details due to a migration platform this is so frustrating I can not use my...

Watch

Ever since i brought a smart watch and connected to my phone it has taken all my unlimited data calls and messages and mobile number so for the last few months ive had to top data up on phone to use it and its been costing me over £130 a month

Can't access my bills

Hi, For 2 months now I can't access my bills to download them for my records. Can you please provide January and February's bills and fix the access problem? Thanks

Why has my rolling plan been cancelled?

I haven’t changed anything about my £10 rolling plan, which I am happy with, yet I got a text this morning saying “O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/...

Resolved! All incoming calls are no caller id

All my incoming calls all no caller id I have followed advice from o2 and apple I believe there is a problem from o2s side. If anyone has a solution please let me know thanks regards

Data usage stopped working

Hi all.... I need to monitor my household data usage through our 4g data sim/router to stay within O2's fair usage policy limit .... so I check regularly and level of use so far in the month determines whether my boys can download games, stream TV, u...

Galaxy z fold 3 Faulty and not honouring warranty

I wonder if anyone has had a similar issue and can offer some advice? I have a Galaxy Z fold 3 and the standard internal screen cover coming off happened to the phone. It got so bad it was coming off completely. The outer screen then started playing ...

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