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Mobile broadband

HelloLooking for some helpI have just bought and received a preloaded O2 SIM card for "Mobile broadband for tablets, mobile wifi and dongles"This is to see if I can use mobile broadband at home instead of the very slow broadband, copper wire, speed f...

Emergency Calls only

I can only make emergency calls

No wifi calling

Hi, moved to new house, no signal at all, no option for wifi calling in settings on updated iPhone 8, tried calling o2 support and they were clueless then I got cut off. Any advice?

Resolved! Lost sim

What do I do if I lost my phone with my SIM card in

Resolved! No signal or service

I am just completing on the purchase of a house. I have discovered I have no service at all at the property or in the street? What do I do, change provider? I have to keep my number.

Google Play Correlation ID

Last Friday I had my phone stolen and today I've just noticed that there were £250 worth of charges made to Google Play Store. Note: Not my Google account! No transactions were made in my personal google account.I've even signed into the google store...

Remove watch from account

I paid of my watch months ago and then sold it. I just realised I still have it on my account, how do I remove it? Thanks in advance

Internal Migration

My son's number is a second phone number on an account in my name, and has been for years (with Virgin Mobile). But he's old enough to have his own account so I've just tried to get this transferred into an account in his own name. The O2 guy said th...

Switching

I switched from giffgaff to O2. Lost my signal in giffgaff but my old number is not activated in O2. I can't do anything.

Apple Watch Cellular

Hi, I got a new sim only contract 23/12. Got an Apple Watch cellular yesterday afternoon and activated a new £7 eSIM for the watch. Was informed it would be ‘active’ within up to a maximum of 24 hours. It’s been over 24 hours now. How long does the p...

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