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Resolved! Quickest Giffgaff to O2 switch + *trying* speed on contract sim

I live *slightly* rurally. I have a TP archer mr500 router and an external 4g antenna installed by a professional aerial service who’s been working in the area for decades and so would know where to place/orient it. I was with smarty until recently. ...

B1536 by • Level 1: Joiner
  • 1082 Views
  • 3 replies
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Resolved! Reminders

I get reminders I have missed a call, it says go 901*55. But nothing happens.I get ask instead for a pin number.The help on this site is no help, it just sends you round a loop, which is pretty disgusting for a national organisation.How do I switch o...

Apple Watch Ultra 2 Sim not working

Hello All, I have just got the apple watch Ultra 2, when setting it up it said that it would take 24 hours for the sim to work and that if it didn't work within 24 hours call 202 with Reference code 08. I have called tech support 3 times so far they ...

Resolved! Getting Mobile Data on a Samsung Phone

Hello all, So basically on my Samsung phone, it says I have 2 GB of data whereas on MyO2 (PayAsYouGo) it says I have over 10,000 MB of data. I also don't know my mobile broadband number which is also frustrating. Help would be appreciated! Taz

Tasnia by • Level 1: Joiner
  • 433 Views
  • 1 replies
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O2 fraud & uk customer service

I reported on 17 July 2023 that an 02 mobile phone account had been opened in my name. I have been through various escalation departments including action fraud, multiple emails to the o2 fraud team, in addition to hours of being on the phone to 02. ...

DavidH32 by • Level 1: Joiner
  • 3665 Views
  • 3 replies
  • 0 kudos

Resolved! 02 WiFi on Underground

Evening all I can't seem to get onto the O2 logon on Virgin media WiFi on the underground, it comes up with a '1010' error message. I've read somewhere about WiFi extra being an option but my phone doesn't connect to it either or even see it. Any ide...

Will2022 by • Level 1: Joiner
  • 1661 Views
  • 5 replies
  • 0 kudos

My 02 App

Having trouble with 02, I have a contract with 02 I start a new contract every 2 years, been with them 7 years+, my account has been signed out on the app and I’ve forgotten my details as when I first signed up years ago they gave me a username and p...

My 02 log in

i am unable to log in to my account 

Kaz62 by • Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos
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