Resolved! How do I request my phone number to an eSIM to install as a second number
I want to use my old number as a second line on my new iPhone and how do I get a conversion link or QR code
Forum Posts
Resolved! dissatisfaction
I used my insurance service but unfortunately the phone that was returned to me did not meet my requirements at all and I am very disappointed please follow up if you can
Can’t receive o2 texts
Hellosince yesterday I’m having trouble receiving texts from others on o2 network or networks that run on o2. I can make and receive calls. I can send texts, I can receive texts from networks that don’t use o2. Please help. Thank you
S24 Ultra pre order still not processed
I pre ordered the s24 ultra on the 21st yet as of today (launch day) my order is apparently yet to be even processed?Is anyone else having this issue or has any idea what is going on?
Resolved! Not receiving OTPs or text messages
Hi!I’m currently regretting my life choices. Ported my EE number to O2. Have spent all day trying to resolve the issue with the missing text messages and OTPs. Followed @jonsie ’s advice to the letter. Had unhelpful suggestions on the phone and going...
Activated my card in Bulgaria and only data works, can’t make any calls or any message
I have activated my card in Bulgaria and now I can only use the data but I can’t make any calls or send any text messages. The bolt on O2 Travel Opt Out is activated on my account (although it says in the description of the bolt on that’s it’s only f...
Resolved! Bring PAC code from Vodafone to create an eSIM for that number on my current O2 handset
Hi, I am an O2 customer on a SIM only contract for my personal phone number which is on the O2 SIM in my device. I have received the PAC code from Vodafone for my work phone number, which is currently an eSIM on the same device. How do I take that PA...
cannot respond to a text from a mobile number
when a certain mobile sends a SMS message to me and I reply, my message just hangs with the "spinning wheel" and then just times out but only to this one mobile number?does that indicate O2 has data fill issues with this mobile number?
Smart work name
Hello I'm trying figure how I can get my business name to show on outbound calls in the UK similar to the sample one in the picture, I've registered my number with Hiya and they have added it but it still doesn't show as a smart number or my busines...
Resolved! 5g
I recently got samsung s23 as pay as you go but can't seem to get 5g on it checked my settings on the right 1. 5g is in my area, anyone any ideas
