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Forum Posts

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new phone

Hello, My phone is now completely broken. And no longer switching on. I ordered a new one last night, went to a shop on Tuesday, spoke to somebody on the phone on Monday. When ordering my phone yesterday some body promised my phone would arrive tonig...

LisaPS by • Level 1: Joiner
  • 538 Views
  • 1 replies
  • 0 kudos

Phone signal for calls

I live in mid Sussex and work all over Sussex surry and Kent I have found in the last year or so my phone signal cuts out more and more as I drive from site to site is there a reason for this.is it time to move provider

Sam68 by • Level 1: Joiner
  • 974 Views
  • 4 replies
  • 0 kudos

PAC Code transfer

I have bought a new phone (network free) and inserted an 02 SIM and registered it with My 02. I have topped up with £10 and then set up a £10 rolling monthly plan. I want to change the number to my old mobile number. I have the PAC Code from my previ...

LWall by • Level 1: Joiner
  • 2247 Views
  • 6 replies
  • 0 kudos

Billing

Recently O2 have updated there billing app and now I can no longer access my bill, including most recent and older bills. Every time I try an error page comes up and the links they suggest also don’t work. Very disappointing.

Pip9 by • Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Imessage not working after transferring to a new iPhone

HiMy Imessage is not working since I have done an upgrade with 02, My mobile number in the settings is just has the spinning circle and it seems to be stuck. I have tried a lot of things but no luck to get my number working for Imessage. Any help wou...

ID2 by • Level 1: Joiner
  • 715 Views
  • 1 replies
  • 0 kudos

Mobile number

It seems my mobile number is not linked to my o2 account anymore

Ian22 by • Level 1: Joiner
  • 472 Views
  • 1 replies
  • 0 kudos

O2 bill app

Hi I have been trying to get on to my o2 bill app so I can sort out a bolt on for my phone and see how much my bill is. I have not been able to get on this app at all and I do not understand why this is happening I need this to work so I can pay my b...

Johanna11 by • Level 1: Joiner
  • 587 Views
  • 2 replies
  • 0 kudos

End of contracts

Hi there, My two phone contracts are due to come to an end next month. Can someone please contact me to discuss options? I am on *********. Many thanks, Sarah [Mod edit: Please do not share personal details as your posts are visible to the public. Th...

Unable to view or access a pdf of my latest bill

I have contacted O2 several times now as I am unable to access my latest bills when I log in to my account. After various attempts at logging in/out/tech dept referral / etc etc this is still NOT resolved on any device. I cannot access a pdf bill on ...

Dun by • Level 1: Joiner
  • 1378 Views
  • 6 replies
  • 0 kudos
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