Legacy to 360 transfer taken 18 months! Help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 10-03-2024 10:18
I'm trying to get my legacy number transfered over to a 360 account so i can do a switch up. It's been 48 hours since the most recent attempt by them and still no joy! This has now been going on since end of 2022! Any advice please?!?!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 10-03-2024 10:38
Nope. The customer has no choice over when they get moved to 360 - it happens when O2 move you, no idea of the logic or schedule as far as is known, sorry @TheBerkshireDav
- 2 Posts
- 1 Topics
- 0 Solutions
on 10-03-2024 11:10
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 10-03-2024 11:10
Thanks Pgn. When I called they said I was part of the batch of numbers being ported over on Friday just gone - and that it can take 48 hours. If it doesn't, can I just go into the store to set up a "new account" and port my phone number over?
- 41593 Posts
- 248 Topics
- 1852 Solutions
on 10-03-2024 11:22
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 10-03-2024 11:22
Chances are the O2 Shop staff will baulk at the part-migrated number, they have been using the 360 get-out card on so many things - but you can always try, @TheBerkshireDav - don't forget to take photo id with you or you won't get far. Also porting may require you to interact with MyO2, so a bit of a Catch-22...

