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Forum Posts

Network issue

Hey I bought a o2 sim 7 days ago till than my network is not working properly i tried everything like restart my phone reset network setting but i don't making any difference i have 7 days left if my network is not working properly my in next 3 days ...

Ahamd142 by Level 1: Joiner
  • 515 Views
  • 1 replies
  • 0 kudos

My new SIM is NOT working

A new sim from O2 is not working. In calls is working and out calls is not working. Could you please help.

AK10 by Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

IMEI block

So my account had an imei block placed due to overdue payment. I then sorted this with o2. And the debt team who said he would send a pay as you go sim for me to use with my iPhone 15 pro max. Since Saturday I’ve had no signal on my phone, and it’s d...

Cbbbbx by Level 1: Joiner
  • 2036 Views
  • 9 replies
  • 0 kudos

Resolved! Number inactivity disconnect

Hello Does anyone know how long it takes for o2 to automatically disconnect a number if it is inactive? I want to keep my PAYG number "alive" until the time comes that I can make it my main driver (contract). I've spoken to o2 but I get different ans...

fnanfne by Level 1: Joiner
  • 978 Views
  • 3 replies
  • 0 kudos

Help!! No signal

I have had no signal (voice/text/data) since Saturday both at home and away, when usually I have no problems. There does not appear to be any network issues, wondering if the recent ios 17.4 update I did has anything to do with this???

Resolved! Hello I'm looking for some advice regards to a upgrade but I've chosen the wrong variant of Samsung

Will somebody point me the right direction please. I have just upgraded to a new device and I wanted the Samsung galaxy s24 ultra but I've been delivered a Samsung galaxy s24 instead It is entirely my fault because I didn't see it at the time I paid ...

New782122 by Level 1: Joiner
  • 1045 Views
  • 3 replies
  • 0 kudos

Location services not working

After a couple of months tearing my hair out and getting unhelpful responses from O2 I spoke to someone today who fixed my problem. A while back I accidentally removed age verification from my kids phones and couldn’t re-enable it. I called O2 and th...

Chucklebus by Level 1: Joiner
  • 4493 Views
  • 14 replies
  • 0 kudos

Help to recover a lost number!

Hello. This is a complicated request so please bear with me on a long explanation! My wife got her first mobile in the mid 90s on what was then the Cellnet network. After some number format changes the code became an 07712 one. This has been her numb...

Smoth by Level 1: Joiner
  • 1123 Views
  • 3 replies
  • 0 kudos