Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I am confused by the language of the travel “opt out” bolt on. Does having this bolt on allow me to use my phone in France or not?
I have tried customer services and numerous others. Apple Watch will not connect. Watch was not bought from O2, but £5 plan was. I have spent hours on this and am going round in circles!
HiI signed up for £5 per month incl. of VAT so why is my bill showing £5.50. Please can you rectify?below is the order details:Item(s) ordered: 1 O2 Sim Only 10GB £5 £0.00 2 Standard Delivery £0.00 Order number: ms-324081198VAT Included: £0.00Total: ...
Hi, over the past two weeks I have been struggling to get more than a weak 3G signal when at home. I’ve never had an issue before, and the network checker is showing everything is ok.The only thing that is different is we currently have no Broadband,...
Can anyone help. Unknown caller after changing SIM, I have a Sony Xperia xz
I cant use mobile data
I would like to swap my physical sim to an E sim, so that I can insert a company SIM card into my iPhone 13 Pro
Hi I’ve tried to get the app and it keeps telling me something g went wrong
HiI have purchased a sim from 02 and put the new 02 sim in on Thursday night, I am still waiting for my new to change over. I ordered the sim and gave pac code Wednesday before 5pm it states on 02 site 1 working day and should of been done Thursday.I...
I am experiencing problems sending SMS and MMS messages. I can send to some mobiles but not others. Why
