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Forum Posts

Change Tariff Error

Getting consistent "Something went wrong" then "Sorry there's been a problem. Please try again"

Martyn_G by Level 1: Joiner
  • 640 Views
  • 2 replies
  • 0 kudos

Cannot receive verification codes

I joined o2 in November and everything was fine. A month later I suddenly stopped receiving verification codes from several companies including my bank and government site. I have contacted o2 customer service and waiting the 5 days for a call back a...

Hales21 by Level 1: Joiner
  • 1655 Views
  • 10 replies
  • 0 kudos

Resolved! Change number

Like to change mobile number 

FUD by Level 1: Joiner
  • 827 Views
  • 3 replies
  • 0 kudos

Rolling tariff

I have received an email to say my rolling tariff has been cancelled but O2 took the payment this morning

Rosie13 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Re: O2 Switch up & claiming Offers

I switched up from a Pixel 6 pro to an 8 Pro. I got the offers. Sadly, the claim website appears to not be working due to an insecure TLS server.

zogmoose by Level 1: Joiner
  • 673 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch plan

So the mobile services on my Apple Watch wasn’t working, seen a few posts suggesting removing plan using the settings on iPhone then re-adding. Removed plan without issue but now can’t add my plan back as an error message comes up. Anyone had this is...

Resolved! transferring data

I recenly upgraded from a samsung j6 to a samsung galaxy a54.I was assured that data could be transfrrerd across bt cannot see how to do it.PLease helpThanks John

mymilly by Level 1: Joiner
  • 724 Views
  • 4 replies
  • 0 kudos

Cant access my mobile bill

I bought a new mobile Samsung Galaxy A14 last October from your O2 shop in Ashton Under Lyne This Phone was for my wife Lorraine Hargreaves We cant view the monthly bill for this number [Edited] I already have a contract with O2 for mobile No [Edited...

Link to viewing bill online doesn't work

Hi It's been like this for a couple of months now. I cannot access my bills online. I just get a pop up which says 'You can't access this page right now' and 'Please choose another account or mobile number to open this page'Any help would be apprecia...

PeteJ by Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos