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Forum Posts

Can’t log into my o2

I can’t log into the app or to my account online. It says my number is associated with a different account but the bills etc come to my email address pacbeal**Personal info**

Rastas by Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi ,I can't turn on mobile data ,unless I toggle airplane mode first

Col346 by Level 1: Joiner
  • 674 Views
  • 4 replies
  • 0 kudos

phone calls cut off when other person answers

hi i would like to find out why i am unable to make ore receive phone calls for example i try to ring a friend and when they answer the call suddenly ends i was able to make and receive calls yesterday and the o2 network tracker says there are no iss...

Customer support

How do i contact someone without going through the useless virtual assistant. I am in Panama, my phone is broke and i need to urgently speak with someone but can only do so through my laptop. The virtual assistant can't understand "phone broke" and g...

MartynH by Level 1: Joiner
  • 688 Views
  • 2 replies
  • 0 kudos

Wifi phone not registering on network

I live in an area with no O2 coverage although the status checker says there is. I use wifi phone to make calls. Recently I have been getting "No mobile network" when trying to call. I then have to drive 2 miles up the road to get the sim card to reg...

Desktop by Level 1: Joiner
  • 908 Views
  • 5 replies
  • 0 kudos

New O2 sim - no data / internet - help needed

Hello, I joined O2 on Wednesday 5th and put the new sim in my Google Pixel 7, I was porting my old number from another network so initially the sim worked with the new number provided with the sim. On Friday 7th the sim card stopped working (no servi...

Resolved! Caller id unknown

All my incoming calls have recently changed such that the caller id is unknown. Has O2 changed my settings somehow. I am on a Motorola 84 5g. I don't know how to access settings on the O2 account site.

GT9 by Level 1: Joiner
  • 1212 Views
  • 2 replies
  • 0 kudos

Resolved! Virtual assistant

I have had no network connectivity for 9 days. When I attempt to speak to agent via virtual assistant I am sent here to community help. I am desperate for help, now being told via email that work on local mast is continuing until 7th March!Does any o...

unifaerie by Level 1: Joiner
  • 1030 Views
  • 1 replies
  • 0 kudos