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Forum Posts

Not allowed to use my o2 app

I am unable to long into my o2 app.I am also having issues with upgrading my phone early because “there are changes” on my account - I have not made any changes… I have been having issues with my o2 account for the last few years, and it’s to they po...

Lowrilou by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Frozen

My new apple 15 pro max frozen I can not reboot or switch off

Triker by Level 1: Joiner
  • 333 Views
  • 2 replies
  • 0 kudos

Resolved! No text or calls after port in

Hi, I am on a new pay monthly contract for almost a month. I ported in my number from the previous network in the second week of Jan. Since then I am not able to receive any text messages. O2 asked 10 business days for the backend team to fix the iss...

TomSilver by Level 1: Joiner
  • 1458 Views
  • 9 replies
  • 0 kudos

Resolved! what time do numbers port?

Today was the day that o2 gave me for my number porting and was wondering when numbers typically port and what to do if nothing changes, can they do anything on socials because my experience with o2 on socials has been more positive than over phone.

1tzTJ by Level 1: Joiner
  • 4145 Views
  • 21 replies
  • 0 kudos

Fraud Provider

I have paid £10 for my monthly tariff on the 28/01/2024, on using my mobile data i discovered that it has gone, along with my bundle... so not only they taking money and not providing a service but you call the "helpline" and you get some cheap labou...