Payment
Why can't I access the bill payment screen via my O2. It tells me to use another phone number
Forum Posts
Esim
Trying to set up eSIM but Mobile Data is greyed out on new ophone
Resolved! No caller id on all incoming calls for over two weeks
Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
WiFi calling
Hi, I'm new to O2 and have the Samsung S22, I work offshore on an oil platform so rely on WiFi calling to send/receive messages and make/receive calls.I cannot get WiFi calling to work but my colleagues on O2 can do this with no issues. I've enabled ...
Service and data not working on new device
I got a samsung fold 4 off a friend and got the screen repaired as it was broken but when i put my sim card into the device my service and mobile data hasnt worked since I have gone into my local store twice and have recieved a sim and had them activ...
Resolved! Turn off child lock on sim
Hi, it seems my account was added under “child protection” by my aunt when she helped set up my sim. I came into the country newly and she helped me set it up I don’t have access to a few websites and I would like to get that change. I no longer have...
Renewal
Hi can you renew my account so I can top up and get my data back please
Resolved! Adding a new number
Hi , I already had a o2 number registered to my email which I use for the O2 app but now my virgin number which has moved over to o2 is registered to the same emails I can't access ,is there anyway I can add 2 number to the same account to view on th...
Resolved! PAC Code
I need a PAC code, but texting 65075 doesn't work!!
Cant access app or view bill online
I am unable to access the app, it keeps saying not available to me yet, I have been moved over to o2 for over a 1 year and have accessed it before, i can now no longer even view my bill or tarif details when logging in online too.
