@johnomalley
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this, specific payment management number 0800 902 0217 / 0800 032 5302.
Guide: How to find help & contact O2
All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) including direct debit and bank transfer if you know the amount to be paid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
