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Bolderroller · ‎12-03-2024

i have imported my wifes phone number to my o2 but i still cannot see it.

MI5 · ‎12-03-2024

You'll need to use a different email address to setup a seperate MyO2 at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Enlli · ‎12-03-2024

My O2 seems problematic at the moment

If you are trying to log in to the My O2 app

Instead try the web version

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall

If none of that works then

You can call O2 on 202

Or use the social media links below

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎12-03-2024

@Bolderroller

You'll need to use a different email address to setup a seperate MyO2 at the moment.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.