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Forum Posts

Can’t login

I can’t login, my email & password are correct but not able to login to My O2

Pete999 by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

Phone returned for repair

I sent my phone back for repair yesterday, but when i got home and read the paperwork, it said i should include page 3 of the paperwork. I have sent the phone only and no paperwork, as originally reading the first page of the paperwork it says to sen...

DarrenN1 by Level 1: Joiner
  • 713 Views
  • 3 replies
  • 0 kudos

Phone not working

Why is my phone not working ? I requested for a new sim as the connection wasn’t great and is that why ?

Chat12 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Apple Watch error reference code 106 when setting up mobile service

Hi I ported from Tesco Mobile to O2 over 26/09 to 27/09 in anticipation of the new iPhone 15 (sim free) and Apple Watch Series 9 (cellular) I collected and set up on 27/09. The mobile has been set up with no problems on a SIM only type Airtime Plan. ...

Al56 by Level 1: Joiner
  • 1702 Views
  • 7 replies
  • 0 kudos

Firmware

I have an s21 and I don't think it has 02 fitness firmware on it. I can't get WiFi calling and the network coverage is awful. How do I get it please?

Silmaril by Level 1: Joiner
  • 826 Views
  • 5 replies
  • 0 kudos

Disconnection after upgrade

So, trying to put a long story short I’ve had an absolute nightmare with an o2 upgrade! Back in November I upgraded through a third party but affiliated with o2 & thinking it would be simple BUT I was told I had to take out another contract rather th...

Jillaboo by Level 1: Joiner
  • 816 Views
  • 1 replies
  • 0 kudos