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Forum Posts

Can make call but can't receive them

Since my move from virgin to O2 my number has had the same problem I can receive text make text and calls but can't receive call this has happened 3 time since July 2023 but this time it's been over a week and no answers arrw coming my way customer s...

Spug-21 by Level 1: Joiner
  • 862 Views
  • 7 replies
  • 0 kudos

ISP some people think I’m outside uk

When accessing some websites I get: Our location software recognises Internet Protocol addresses (IP addresses) that are used by UK-based Internet Service Providers (ISPs). If your ISP has not registered your IP address as being situated in the UK or...

SteveB by Level 1: Joiner
  • 4594 Views
  • 13 replies
  • 0 kudos

My phone with O2 gone really bad

I have pixel 7 pro and had nothing but problems with my signal and calls just sparadicly just dropping one being a an important call with DWP so not happy yet again with 02 use have gone sh*T!

Philwl by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos

Resolved! Address change on bills

Hi, Today I have updated my address but still old address is coming on the bills.Can you check and update address bills as same as the contact address details?

Emre by Level 1: Joiner
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Accidentally damaged charge port

I'm a Virgin media customer and transfered over I pay insurance, how do I start a claim for repair and or replacement?Also, How long does it take? Thanks everyone

Dunhilda by Level 1: Joiner
  • 343 Views
  • 1 replies
  • 0 kudos

no signal

unable to call or receive calls no signal in np23 6jw postcode area

taffy49 by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

internet

Hi, I get no internet when I'm at work. Signal is fine, my phone shows 3/4 bars of 4g! But nothing ever loads, and I cant use any apps that use internet!My colleague don't seem to have an issue!

lj21 by Level 1: Joiner
  • 438 Views
  • 3 replies
  • 0 kudos

Porting my o2 number to three uk

I have recently provided my new carrier three uk with my PAC code but the switch is taking longer than usual as three say they are waiting for a file from you. Can you assist?

Smee1 by Level 1: Joiner
  • 537 Views
  • 5 replies
  • 0 kudos