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Forum Posts

Pleasee helpp - Number and texts dont work

Hi, ive been losing my mind with my phone and am at my breaking point. When i was moved from virgin to o2 my texts stopped working, meaning i am unable to send nor receive ANY text messages. Meaning no verification texts -keep that in mind. I went to...

Modi1 by Level 1: Joiner
  • 867 Views
  • 5 replies
  • 0 kudos

I need a telephone number for 02 technical support

I need to speak to someone via landline ********** as I cannot access my mobile phone, code no recognised. Phone issued via 02 only days ago. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

adfather by Level 1: Joiner
  • 774 Views
  • 2 replies
  • 0 kudos

Transfer of ownership

How long does it take for a 'transfer of ownership' (aka number migration) to be completed?

phonek by Level 1: Joiner
  • 1388 Views
  • 9 replies
  • 0 kudos

Order confirmation sent to wrong email address

I'm (hopefully) at the end of a long running battle with o2 regarding a code for a pair of Samsung Galaxy Buds that were on offer when we refreshed my daughter's phone in December. I spent hours on the phone trying to resolve it,and ended up moving t...

Zo by Level 1: Joiner
  • 858 Views
  • 5 replies
  • 0 kudos

Contract

I’m wondering when my contract ends and I can go to SIM only 

AnnaN by Level 1: Joiner
  • 352 Views
  • 2 replies
  • 0 kudos

QR Code

Require QR code for eSIM 

Ammar by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

No inter net

I am in new Zealand and have paid for a bolt on for 500M 6-50, however I cannot use the internet . I haven't used any of the bolt on and need it for maps.

Data not working

This has been going on for nearly a year now. My daughter is unable to use mobile data. O2 firstly went over the phone settings with me when it still didn’t work they sent me into a shop who were clueless as to what they were supposed to do and didn’...

LynseyN by Level 1: Joiner
  • 520 Views
  • 3 replies
  • 0 kudos