Get tech support for your O2 issues

Cellular Apple Watch - ‘No Connection’

I am completely at my wits end with the conflicting information provided by O2 staff and the way in which escalations have been completely ignored for almost 3 weeks. Looking through previous posts, my problem is not unique but I have no idea how to ...

Resolved! Regarding restrictions

Mt phone has not been lifted from restrictions yet

Resolved! Billing date

How do I change my billing date?

Waiting fir network

my Samsung galaxy 12 keeps saying waiting for network or no connection when I am definitely on line

Resolved! I need to re order my sim card I have lost my sim card and cannot find this anywhere

Please can you re order the new sim with my original number which is *********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

unable to access the internet

I can't get a signal I have checked the Network area and there seems to be no issues. I can use wi-fi at home but have been in London all day and unable to use the internet. I have an eSIM on the phone and I'm wondering if it's stopped working for so...

No data on mobile for phone and no help from 121......

Reported no data 2 weeks ago, been sent new sim, didn't work called 5 times issue has apparently been escalated keep getting promised a call back every time and no calls! initially told have 5 days to fix and given ticket reference, nothing. Told esc...

Resolved! Dual sim - one for business (eSim) and one for personal on iPhone?

Is it possible to run 2 numbers from the same phone e.g Dual sim - one for business (eSim) and one for personal on iPhone (sim)? Tried last week to speak to sales about this but failed miserably and was referred back to virtual assistant

Appalling Coverage

I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...

Appalling network coverage and lack of o2 interest

Hi,I am sick and tired of trying to contact o2 about the shocking coverage. poor signal, no signal, phone says 5G, 4g or whatever but the phone doesn’t do anything, calls fail, cannot use internet. I’m missing vital communications for my job and o2 a...

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