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Calls keep dropping

deedee3
Level 1: Joiner
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Good afternoon. I have 2 o2 lines. 1 works fine but the other suffers from terrible reception and calls keep dropping. I have had the phone checked out and there are no issues with the phone. If I call the other line when I am out, the line is firstly silent and then kicks in about 5 seconds later. Has ano one esle suffered similar issues? Thanks. 

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MI5
Level 94: Supreme
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@deedee3 

I'd start with a new sim.

Pop in store with photo ID to get one for free.

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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deedee3
Level 1: Joiner
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Thanks, will pop in to store and try this. 

 

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